Senior Case Worker Assistant PwSN (National Contract)

Operating since 2004 in Lebanon, DRC has addressed the needs and rights of vulnerable populations, working initially with Palestinian refugees (since 2004), Iraqi refugees (2007-2010), Lebanese IDPs (during the 2006 conflict), migrant domestic workers (since 2009) and, since 2011, responding to the Syrian refugee crisis.

DRC Lebanon is currently delivering programming in protection, housing, infrastructure, basic assistance, livelihoods, and community development interventions. This myriad programming seeks to address the immediate needs of displaced populations and concurrently support vulnerable host populations. DRC has five offices spread throughout Lebanon in, Beirut, the Bekaa, Saida, Tripoli and Qobayat.

About the job

Provide case management to people with specific needs, conduct psycho-social support and peer-to-peer support group sessions with people with specific needs.

Your main duties and responsibilities will be:

• In compliance with best-practice and international standards in PWSN response, provide case management to vulnerable PWSN through high quality and confidential interventions in line with minimum standards for service provision and DRC’s case management SOPs, with the aim of empowering PWSN, allowing individuals to access their rights, regain control over their lives and restore dignity
• Conduct home visits to vulnerable individuals, assess their needs and engage with their family members and caretakers, develop, implement and follow up on action plans, and monitor situation prior to case closure
• Ensure close coordination with PSS teams in order to ensure survivors, children and their caregivers are referred from case management to PSS and vice-versa
• Create a safe space where participants can voice their opinions, thoughts and emotions, share experiences and brainstorm on solutions in a confidential and respectful manner
• Apply age and gender appropriate facilitation skills during group sessions; use inter-active adult learning techniques to effectively engage with session participants
• In collaboration with the GBV Protection officer, receive referrals, develop an action plan and appropriate response to each case. Ensure that informed consent/assent is taken before opening a case file, and prioritize intervention according to risk level; Work closely with the Child Protection and GBV sections when a case involves child survivors, particularly when assessing best interest of the child

About you

To be successful in this role we expect you to have a bachelor degree in Social work, Counseling, Psychology or other related field.

Moreover, we also expect the following:

Required

• 1 to 2 years of experience in delivering case management to PWSN required
• Good knowledge of GBV and CP case management principles
• Ability to maintain confidentiality, respect, non-discrimination, safety and inclusion of PWSN at all times
• Excellent gender and age appropriate facilitation skills, child development and adult learning techniques, and good knowledge of GBV, child protection and PSS basic principles
• Excellent communication and psychosocial first aid skills
• Computer literacy (Microsoft Word and Excel)

  Desirable

• Previous experience in international organizations and humanitarian settings

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In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You act in line with DRC’s vision and values. 

We offer

Contract length: 31 December 2018

Level: B+1

Monthly Basic Salary: 1450 USD

Duty Station: Akkar

Start date: ASAP

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Nationals. For questions regarding the vacancy please contact christele.hage@drclebanon.dk

Application process

Interested? Then apply for this position by clicking on the apply button or go to www.drc.ngo under current vacancies.

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email to Christele Hage will not be considered.

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Closing date for applications: 24 August 2018

For further information about the Danish Refugee Council, please consult our website drc.ngo.

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