MEAL Manager

MISSION

Within the Lebanon mission and under the supervision of the Head of Programs, the (Mission) MEAL Manager supports the HoP to ensure that the MEAL strategy of the mission is implemented. He/she:

• Supervises the department’s team

• Implements and pursues the objectives of the department

• Contributes to the centralization and harmonization of MEAL tools and processes on the mission

• Provides a methodological support to all program teams on technical questions linked to MEAL and cross-cutting issues (e.g. measure of indicators)

• Lead on evaluation, accountability and learning activities

• In collaboration with the HoP and program teams, looks over the quality and relevance of internal monitoring and evaluation activities, recommendations and analysis produced

• Provides support training of program teams within his/her fields of expertise

• Contributes to institutional knowledge building and improvement of MEAL methods and techniques

JOB

Strategic orientation

• Participate in developing a sector-based strategy (M&E, accountability, gender, do no harm) in accordance with SI’s policies and priorities for the intervention country

• Participate in programming work.

Monitoring and Evaluation of SI programs

• Lead on the elaboration and review of the MEAL Plan as well as harmonization of M&E tools

• Lead all evaluation activities in the mission (methodological approach, data collection, analysis and report writing)

• Check relevance of reports, analysis, maps and recommendations produced

• Propose adjustments, new activities to improve the quality of the operations or approaches, in consultation with PMs and program / technical coordinators

• Upon ad hoc request from the program / technical coordinator, perform advanced analysis

• Contribute to terms of references for external evaluations and studies.

Training and technical support

• Work in close collaboration with the Information Management (IM) to offer a coherent and comprehensive technical support to SI Program teams

• Develop program teams’ capacities in the department’s field of expertise: data analysis, measurement of indicators, complaint response mechanism, do no harm analysis etc. Develop training modules along with HoP and IM Department

• Provide program teams with a technical and methodological support for Monitoring activities (questionnaire design, sampling, extraction of useful data and interpretation) and integration of cross-cutting issues

• Make sure that new staffs are briefed on MEAL’s roles and responsibilities.

Accountability

• Lead the design, roll out and improvement initiatives of complaints response mechanisms

• Check that the key principles of the mechanism are respected

• Produce regular analysis of the complaints and feedbacks received

• Monitor the effectiveness of referrals within SI and externally

• Propose solution to improve complaints and referrals systems

Institutional Knowledge Building (IKB)

• Build on institutional knowledge on M&E activities and missions’ results (lessons learnt and recommendations) and make sure these are known by PMs

• Support recommendation tracking process and work on action plans

• Use SI’s IKB tools to document MEAL tools and methodologies/approaches

• Produce a detailed handover report in the approved SI format at the end of the employment

HR management

• Recruit & Manage the MEAL Team

• Participate in the evaluation and in the assessment of the performance of collaborators under his/her supervision

• Identify training needs.

Reporting / communication / representation

• Participate in writing project proposals and reports’ paragraphs on crosscutting issues and MEAL.

• Make sure the right formats and delays are respected

• Represent SI when asked and/or delegated to do so

• Upon request, develop articles, case studies and success stories

• Share with the appropriate authority any information on the security context and any event which may have consequences on SI activities and team safety.

ORG CHART POSITION (reporting and functional relationships)

Line manager: Head of Programmes/ Deputy Country Director

Line report(s): Referrals & Complaints Supervisor, MEAL Supervisor

Functional manager: N/A

Functional report(s): N/A

Experience:

• Minimum 2 years with INGO specialized in Humanitarian assistance
• Minimum 2 years’ experience in MEAL
• Previous experience as a Manager
• Previous experience with WaSH & Shelter programs an asset

Technical skills and knowledge:

• Experience with both qualitative and quantitative methods
• Strong analytical skills
• Strong writing skills (English)

Soft skills and spirit:

• Problem solving skills
• Autonomy and capacity of initiative
• Diplomacy and coordination skills
• Flexible
• Ability to work under pressure, with peaks of heavy workloads;

Others:

• Commitment to the fundamental principles of SI’s charter and ethics.