Protection Program Manager

1- GENERAL OBJECTIVE
Under the direct supervision of the Deputy Field Coordinator and overall supervision of the Field Coordinator, the
Protection PM is in charge of implementing and ensuring the quality of protection activities (provision of cash
assistance, management of referral system, social worker’s outreach activities).
The Protection PM position’s major objectives are to properly achieve the following global tasks:
 Implement protection activities, including through cash transfers in accordance with internal Standard
Operating Procedures (SOPs) and existing national protection guidelines;
 Develop an efficient and sustainable referral system;
 Train and support the field officers on specific protection issues to develop good practices.
 Support the base program teams on protection capacity building.
 Strengthen PU-AMI’s understanding of the identified needs in the area,
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2- RESPONSABILITIES AND TASKS
ROLE AND RESPONSIBILITIES
Project planning and implementation: S/he coordinates protection activities and ensures that the operational
and qualitative aspects are properly put into practice. S/he also provides training to the implementation teams
(PU-AMI but also local partner staffs) regarding protection (CP/GBV), Education, legal aspects, case management
and referral pathways. In coordination with the HR department, s/he contributes to making sure that protection
and PU-AMI’s Protection against Sexual and Exploitation Abuse (PSEA) policy are understood and respected by all
involved staff and for all activities. He/she suggests new operations according to needs identified in the area.
Representation and coordination: Upon request from his/her supervisor, s/he ensures and coordinates the PUAMI’s
sectorial representation (e.g. Protection-related Working Group) in the area which s/he is responsible for
among partners, donors, authorities and other stakeholders. She/he ensures an efficient coordination with the
other counterparts of the project and reports accordingly to his/her line manager.
Team management and capacity building: S/he supervises the Protection team through technical guidance, task
management and capacity building. S/he liaises with program and support departments accordingly based on
administrative, logistic and human resource needs.
Budget planning and management: S/he manages the activities budget, follows-up the expenses and provides
timely monthly budget forecasts.
Capitalization, reporting and communication: S/he assists the DFC/FCO in providing sufficient and detailed
information in program reporting for donors and coordination.
Strategy: S/he contributes to the adjustment of current interventions or/and to the development of new
interventions based on identified needs.
SPECIFIC OBJECTIVE AND LINKED ACTIVITIES
1. PROJECT PLANNING, IMPLEMENTATION AND MONITORING
 In coherence with Working Group’s guidelines, Inter-Agency Steering Committee (IASC) policies, PU-AMI’s
code of conduct and SOPs, and in the frame of donors requirements, s/he defines the protection
methodology for the proper implementation of the main following activities (non-exhaustive):
 Mapping of operational protection actors in the areas of intervention and coordinating with them.
 Strengthening existing referral mechanisms and set up of specific referral pathways for specific
cases: child protection (CP), Sexual and Gender Based Violence (SGBV), legal issues as well as
internal referral to other departments (Shelter, Health, Livelihoods) .
 Cash assistance: Cash for rent and Emergency cash assistance
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 Training of PU-AMI employees and local partners on referral pathways and specific problematics
(tenancy rights, access to services, etc.)
 Ensure the coherence of the activities under his/her responsibility (indicators and results follow-up)
 Prepare work plan at the start of the project and reviews it periodically based on the results of project
monitoring (including identification of support required from other sectors within the organization);
 Understand and comply with donor guidelines and procedures regarding implementation, reporting,
procurement of goods and services, and stays informed on new official guidelines and procedures;
 Lead regular field visits and ensure that best practices standards are met;
 Update the PMT (Project Monitoring Tool) as a tool to follow up the implementation of the project;
 Provide bi-weekly situation report (SITREP) and share it with the DFC/FC;
 Train field teams on SOPs, case management and legal aspects, as well as safety and security measures
related to PSEA;
 Inform the DFC of any relevant issues related to the project implementation.
2. REPRESENTATION and COORDINATION
 In coordination with the DFC and the FC, represent PU-AMI and coordinates in the project area with any
relevant stakeholders, local, national and international partners, as well as local authorities, in order to
facilitate the implementation of activities and to develop monitoring tools and strong capacity building,
as well as inter-organizational learning;
 Participate actively to the Working Groups related to protection at national (if required) and/or local level;
 Participate to the elaboration of common tools and guidelines;
 Work in close coordination with relevant staff in other PU-AMI bases to promote protection mainstreaming
and the development of new concepts/approaches/collaborations for future programming.
 Under the supervision of the DFC, work in close coordination with relevant staff in other PU-AMI Program
Departments to ensure integration of protection with other sectors and to promote the development of
new concepts/approaches/collaborations for future programming;
3. TEAM MANAGEMENT AND CAPACITY BUILDING
 Provide direct supervision and build staff capacity (PU-AMI and local partners) on protection, in accordance
with adequate international guidelines and technical handbooks;
 Monitor and provides objective feedback related to the performance of the staff under his/her supervision
(including staff performance appraisals every 6 months) to promote professional development;
 Deliver awareness sessions about human rights, relevant protection topics (CP, SGBV, gender equity, etc.)
and community mobilization to PU-AMI staff;
 Defines and implement the required training to all field teams and to community volunteer/ local partners;
 Support and advise the field teams in the identification and solving of protection issues;
 Ensure good communication – coordination – information level of each member of the Field teams during
regular coordination meetings (or other when required);
 In collaboration with the HR-Admin-Fin team, follow the hiring process for Protection staff under his/her
line management at base level by: drafting job descriptions, sorting resumes and conducting interviews;
 Solve team conflicts and ensures team building and discipline;
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 Ensure the application of disciplinary procedures in accordance with PU-AMI’s HR policy and in
collaboration with the Admin team and the Field Coordinator.
4. BUDGET & LOGISTICS MANAGEMENT
 Comply with all logistics’ rules, procedures and processes and ensure the timely supply of all logistics’ needs
for the successful implementation of your program.
 Be responsible for eligibility and good utilization of funds allocated with the activities under his/her
management;
 Be accountable for managing expenditures related to grants;
 Be responsible for the follow-up and control of his/her budget area;
 Analyze and propose solutions of reallocation if needed, after receiving a monthly updated financial
follow-up (FFU) from the Admin/Finance department;
 Be responsible for approving expenditures and re-allocations within his/her budget area(s);
 Plan and monitor expenditures to take place during the grant period;
 Make timely cash forecast according to his/her budget areas.
5. CAPITALIZATION, REPORTING AND COMMUNICATION
 Write regular reports on the above activities as requested by the DFC
 Contribute to the writing of intermediary and final reports for donors by providing exhaustive information
on protection related activities, challenges and strategy.
 Capitalize lessons learnt and good practices throughout the project in coordination with the MEAL
department;
 Participate in the writing of comprehensive Activity Forms for all major operational aspects, in coordination
with the MEAL department and under the supervision of the DFC / FCO;
 Participate in the development of comprehensive support documents and tools to ease the implementation
of activities.
6. STRATEGY AND DEVELOPMENT OF NEW PROJECTS
 Contribute to needs assessment design and conduction, and suggests activities in line with the country
strategy plan in coordination with the DFC;
 In the context of identifying new operations, and together with the DFC / FC, contribute to the preparation
of project proposals and budgets for the protection sector;
 Participate in the strategy development of the base and the mission;
 Contribute to the development of accurate understanding of the Lebanese context and humanitarian
situation (beneficiaries, needs, political context, and strategy of intervention…)
The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s
needs.
3- PRIORITIES OF THE DEPARTMENT
 MAINSTREAM PROTECTION PRACTICES AMONG OTHER DEPARTMENTS AT BASE LEVEL.
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 IMPROVE REFERRAL MANAGEMENT: SYSTEM, TOOLS, GUIDELINES
 DEVELOP A PROTECTION STRATEGY IN NORTH, HIGHLIGHTING THE MAIN NEEDS, GAPS AND SUGGESTED INTERVENTIONS.
 DEVELOP TRAINING MATERIALS ON PROTECTION CROSSCUTTING ISSUES.
QUALIFICATIONS
MANDATORY REQUIREMENTS
 Language skills: Fluent in English (speaking/reading/writing) and arabic(speaking/reading/writing).
 Education degree: University degree in social work, community development or another relevant
degree
 Work experience: Minimum 3 years experience in protection with a humanitarian organization (at least
2 in Lebanon), including a minimum of 1 year with team management experience
 Knowledge and skills: Good analytical and writing skills /Understanding of project cycle management
/Good management capacities and team leadership spirit/ A high sense of discretion and integrity
when dealing with sensitive protection information
 Computer skills: Good knowledge of the MS office software including Word, Excel, Outlook, GIS
 High knowledge in community mobilization, protection standards, confidentiality, do no harm, referrals
 Good knowledge of North Governorates, willing to travel locally
 Valid driving license
 Excellent communication and diplomacy skills to manage relationship in potentially tense situations
 Must understand and adhere to humanitarian standards/principles
ASSETS
 Ability to deal with difficult work situations requiring emotional stability
 Ability to communicate clearly and concisely both orally and in writing
 High sense of responsibility and initiative
 Ability to prioritize a heavy workload and to delegate accordingly
 Ability to build positive working relationships with partners and other stakeholders.
 Self-motivated, flexible and adaptable to the needs of the team and organization
 Team player: proven management ability and inter-personal skills
 Problem solving and leadership skills
 Understanding of the political and humanitarian context in Lebanon