Field Officer

Under the supervision of the Project Supervisor, the Field Officer is responsible for ensuring the smooth day-to-day implementation of the project. Specifically, the Officer will conduct daily follow up on the participation of beneficiaries and ensure a high quality of service delivery.

1. Background

ACTED is an International Non-Governmental Organization registered in France with global operations in Central and South Asia, Europe, Middle-East and Africa. ACTED has been active in Lebanon since 2006 operating mainly in the North and Beirut and Mount Lebanon governorates of Lebanon.

2. Functions

• Supports in the initial assessment and selection of beneficiaries on this project;
• Follows up on the day-to-day project implementation and adheres to the donor policies and procedures;
• Submit weekly plans and daily reports to the line manager;
• Follow up on the participant’s involvement in the project;
• Responsible for ensuring high quality visibility and quality of service delivery;
• Meeting operational standards by contributing to strategic plans and reviews; implementing production, productivity, and resolving problems; identifying system improvements in coordination with management
• Maintain a close follow up with the Project Supervisor to ensure proper allocation of resources, proper scheduling and coordination of staff, assets and beneficiaries.
• Prevents interruptions to service delivery by complying with, and enforcing, procedures;
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
• Support in operations on the solid waste management component

Internal Coordination

• Submit daily activity reports to the line manager;
• Ensure accuracy of reported data, by following internal guidelines;
• Refer complaints and delays to relevant ACTED’s staff;
• Keep line manager and Security officer informed about any security issues. Follow internal security guidelines;
• Keep an accurate filling system;

Participate in internal lessons learned workshops and project feedback.

Accountability to Communities and Beneficiaries

The Officer is responsible for ensuring that all relations with the communities we work are conducted in a respectful and consultative manner.  Due attention must be paid to ensuring that communities are adequately consulted and informed about ACTED programme objectives, activities, beneficiary selection criteria, and methodologies.  This is the responsibility of every ACTED staff member.

Knowledge, skills

• At least 1-year minimum experience of management;
• At least 1-year experience in humanitarian context;
• Fluent in Arabic, with written and verbal English skills and the ability to work in an international context;
• Excellent communication, interpersonal and leadership skills;
• Strong organizational skills and attention to detail;
• Highly motivated and with a desire to work with local communities;
• Ability to work with culturally diverse groups of people;
• Excellent knowledge of Greater Beirut area.

Field visits between Beirut and Tripoli