COUNSELOR EDUCATOR

ACCOUNTABILITIES

• Establish individual care plans for non-communicable disease (NCD) patients and/or caregivers including clear objectives, priorities and action points, while considering resources available;
• Provide NCD patients with a comprehensive package on their disease including pathology, signs & symptoms, possible complications…etc., and discuss treatment options linked to patient’s specific educational needs and priorities;
• Provide essential support and counselling relating to specific patient’s therapeutic needs, living conditions, educational and social status, and barriers to adherence;
• Through adequate support, help patient develop self-care skills tailored to their needs and capacities;
• Plan for follow up with the patients and track those who miss their appointments;
• Organize and carry out group sessions such as support groups, peer groups, specific disease literacy group and others;
• Fill patient file documents adequately and on a timely manner;
• Contribute to multidisciplinary case management by closely working with the NCD staff;
• Refer patients to specialized departments when necessary e.g. psychologist, referral nurse, HP team, social worker;
• Participate in the creation of material needed for PSEC activities including modules for different NCDs, pamphlets, child-friendly tools…etc.;
• Inform line manager of any problem of any kind arising during the day-to-day activities;
• Take active part in trainings and support the activities manager when necessary in doing sensitization for MSF staff or external partners about PSEC issues;
• Reporting: monthly figures, registry, indicators…etc on a regular basis.