Programs Assistant

Reporting To:Project Labs Director 

Key responsibilities

Operational and Administrative Support

• Assist in the execution, follow up and monitoring of activities, as per the guidelines defined, ensuring all administrative and logistics requirements are met
• Assist in client relationship management including exchange and coordination with partners, entrepreneurs and experts
• Assist in conducting research (secondary and primary) specific to projects requirements, data reporting and analysis
• Assist in developing, preparing and formatting documents, including PowerPoint presentations
• Support the team in monitoring and evaluation of activities and development of reports including updates on the progress and status of projects, ensuring that issues are escalated and managed as required
• Maintain up-to-date and accurate management informationfor the Program leads;
• Develop and maintain an efficient filing system for the team, including assistance in processing calls for proposals as required
• Maintain and update team’s databases and mailing lists(startups, experts, partners, etc.) following the standard process of the company (using CRM and Mailchimp)
• Coordinate work activities, meet deadlines, and provide support where needed
• Perform other related duties in accordance with instructions from team members

Workshops, Events, International Events

• Support in the pre, during, and post-event’s process 
• Research new events and concepts happening in the ecosystem
• Follow up with speakers, community members, beneficiaries and partners
• Support in creating procedures and forms
• Liaise with members of other host organizations to coordinate logistical arrangements for local and international workshops and events that take place
• Liaise with program officers and other partners regarding venue, travel, hotels, catering services staff, room organization and logistics
• Liaise with and assist project beneficiaries as required by program officers to ensure smooth functioning of activities including emails, calls, reporting of activities 

Requirements for Position

• Bachelor’s in business administration, economics, hospitality management, sociology or related field 

• Excellent verbal and written communication skills inArabic and English – French is a plus
• At least one year of experience in projects coordination and administrative 
• Computer literacy, including knowledge of Microsoft Office applications, basic software applications and familiarity with the Internet and email communications
• Good interpersonal skills, keen to work in a team environment and customer oriented 
• Resourceful, Initiative taker
• Able to work effectively in a fast-paced professional environment with multiple tasks and meet deadlines
• Critical thinking and attention to details
• Extremely organized, ensuring an effective time management