PSS Team Leader

Aims of position:

The  PSS Team Leader will be responsible to oversee the focused PSS interventions in the South, responsible of the effective implementation and proper documentation of all groups, through supervision, and contribuation to development of guidance and activities. He/She is also responsible for the sound organisation of focus PSS activities by 5-7 PSS faciliators.

Job Theme

Duty Details

Staff supervision

• Directly supervise PSS facilitators
• Ensure strong cohesion within the team
• Ensure strong coordination and links between case workers and PSS facilitators
• Organise staff schedules and monitor their time management
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Ensure timely completion and submission of monthly timesheets, probation reviews and annual performance reviews.

Quality of the intervention

• Ensure that each PSS F is effectively implementing the focused according to guidlines through regular individual meetings and  reviews with PSSF. Monitor timescales for response, services follow-up and review referral.
• Ensure childen are receiving appropriate support.
• Ensure regular review of files and supervision to ensure adherence to procedures - Regularly review the safe and appropriate documentation of tools through review of files and databases.
• Assign and review PSSF loads to ensure they are manageable
• Ensure all children engaged in case management benefit from FPSS and vise versa.

On the job support

• Conduct regularly field visits to properly monitor and support the team
• Identify gaps, needs, challenges and propose solutions to the AM
• Be the direct support to field staff leaded in managing targets, shape action plans
• Ensure that filing on the office is properly done.

Budget / Admin / Log management

• Know and comply with the budgetary framework of his/her activities in close coordination and under supervision of the Area Manager
• Share with the Area Manager useful information for drawing up the budget
• Submit purchase requests to the Area Manager according to procedure and authorization level. The TL should always ensure that PSRs are properly filled and that they are in line with the implementation plan.
• Prepare store requests according to needs
• Ensure fleet usage is managed properly with close coordination among different teams (TLs to coordinate and plan accordingly with support of AM).

Monitoring & Reporting

• Compile the FPSS M&E report/ Activity info
• Compile  FPSS facilitators monthly reports
• Ensure confidentiality and that data protection and information-sharing protocols are respected.
• Participate in the development of lesson learned and best practices

Coordination & Representation

• Receive cases referred from other organisations and follow up / track on cases received from other organisation
• Ensure that there is a clear feedback mechanism in place for referrals .
• Contribute in support to PSS TO to develop and review guidelines.
• Directly communicate effectively with other officers and key stakeholders in order to regularly report trends and advocate for the best interests of children
• Support the team to link with other teams to ensure a comprehensive answer to needs.
• Closely coordinate with the technical department for all matters related to Coaching and technical support.
• TL and Technical Officers should exchange regularly (informing always the area manager) to ensure to be on the same line in the support provided to the team and to plan ahead the technical guidance.

Program Development

• Contribute to the development of proposal activities in relation to PSS.

Other

• Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to Tdh management and liaising with community leaders and other external parties as required to maintain/enhance the security environment for Tdh programs
• Actively engage in all capacity building opportunities including formal trainings, on the job coaching and peer to peer sessions.
• Ensure any child safeguarding concerns are reported and addressed immediately.
• Other duties as assigned by the supervisor to enable and develop Tdh programs

Organistional Policies         

• Respects the Tdh Child Safeguarding Policy (CSP) and its principles of child protection, ensuring it’s the policy’s implementation and prompt notification of the CSP Focal Point with any information regarding potential breachs of the policy;
• Is aware of, abides by and promotes the practices and values set out in all other Tdh policies and procedures such as the Internal Regualtions, Standard Operating Procedures and other policies.