Distribution Assistant- Zahle

Major Duties and Responsibilities:

• Assisting team leader in distributions of Shelter kits and WASH items
• Travel with the assessment team, distribution team or community officer to IS
• Assist the team leader to map out paths for assessment teams
• On conclusion of assessment assist the team leader in organizing the necessary paper work
• Work together with the assessment & distribution team leaders to plan and prepare assessments & distributions
• Ensure clear understanding of location and number of assessments & distributions per day
• Communicate with the team leader any problems on assessment or distribution day
• Communicate any further assessment needs identified on distribution day
• Ensuring accuracy of distributions and provide leadership to casual labour in your team 
• Take lead of a group of 2-3 assessment collectors (casual labour)
• Ensure your group leaves the office in the morning organised
• Know the criteria for distribution of different kits and ensue accuracy with assessments
• Become familiar with the LMMS assessment and distribution process  
• Ensure clear communication to beneficiaries
• Handle any complains within your means, refer complaints to team leaders when necessary
• Ensure good quality distributions
• Ensure the team is organized on distribution days
• Work alongside the logistics department to coordinate distributions and complete necessary paper work
• Ensure your team are following their roles on distribution day
• Professionally handle and address any complaints
• Check records on conclusion of distribution
• Assist with crowd control and enforce security measures
•    Maintaining organized records and ensure timely reporting
• Ensure all paper work is accurate and correctly stored
• Keep updated records of distributions
• Communicate problems and updates to team leader and senior officer to ensure accuracy in donor reporting

Person Specification and Competencies:

• Passionate about serving the poor
• Very good English
• Good with Excel 
• Self-motivated
• Enthusiastic
• Desire to learn
• Aptitude for community mobilisation and engagement
• Team-player with good inter-personal skills
• Willing to support others and share workloads
• Capacity to work under pressure and manage personal stress levels
• Creative, open-minded, flexible, self-learner
• Ability to adapt communication strategies for different situations
• Strong Arabic communication, particularly verbal
• Able to take initiative
• Ability to encourage others
• Ability to working within hostile environments and deal with conflict
• Ability to translate between written Arabic and English
• Shelter and/or WASH background
• Data collection, plan ahead and be well organised
• Work well as part of a team
• Attention to details