Communications and Outreach support team

1. Background

ACTED is an International Non-Governmental Organization with headquarters in France and global operations in 34 countries across Central and South Asia, Europe, Middle-East and Africa. ACTED has been active in Lebanon since 2006 operating mainly in the North and Beirut and Mount Lebanon governorates. ACTED has been implementing WASH and Shelter interventions in various areas of the country in addition to Livelihoods , Economic Development  and protection projects.

2. Functions

Under the supervision of the Communications Project Manager, the support team will be responsible for the implementation of ACTED’s WASH communications engagement program with various stakeholder groups in line with the program strategy and targets in Beirut and the North of Lebanon.

This will include development of key messages adapted for the program’s each different target group, implementation of various communication and outreach materials as outlined in the communication strategy, creating content for the online (social media, websites) and offline communications in line with the program strategy, leading the events design and planning workshops, community meetings and focus group discussions), and advising on the communications strategies with various stakeholders.

The functions of the Communications and Outreach Support team include, but are not limited, the following activities:

1. 1. Support the WASH team to execute community outreach activities promoting improved environmental behaviours according to the program’s communications strategy, targets and work plan, including in schools, with focal points and in community workshops.
   2. Support in the design and production of various online and offline communication and visibility materials (photos, videos, presentations, etc.) to effectively engage target audience with key messages
   3. Assess the most effective communication methods with the various stakeholders and determine appropriate handover plans for any developed media strategies.
   4. Maintain online and offline communications with program stakeholders to ensure regular  flow of information to target audiences, including managing media platforms in line with ACTED guidelines (social media, website, newspapers, radio) and in coordination with ACTED Communications Project Manager
   5. Prepare timely reports and feedback on activities for management.
   6. Draft articles, human interest stories and other information materials, collect quality photographs of field activities to be shared with communities and internally

Skills and Experience:

• Previous experience and track record in promoting behavioural and attitude change
• At least 1 year of experience in dealing with corporate/NGO external and stakeholder communications
• Design and layout skills (Adobe Photoshop, In Design) desired
• Demonstrated corporate/NGO communications experience
• Excellent written and oral Arabic communication skills and proficiency in English are required
• Advanced working knowledge of MS Office (Word, PowerPoint, Excel and Publisher)

The candidate should have high level of integrity and accountability. He/she should also demonstrate and be exemplary in portraying humanitarian values and ethics. He/she should be a good team player.