RFQ - ARK-LE-264

REQUEST FOR PROPOSAL

Services Provision Agreement for Vehicle Rental Company

To: Bidder

From: ARK Group DMCC (ARK)

Subject: Request for Proposal (RFP)

Performance Period: Until 31 March 2021 from the issuance of award

RFP Closing Date: 10 October 2019

RFP Closing Time: 17:00 (Local – Beirut , Lebanon)

Proposals for the services specified will be received by the ARK Corporate Services Department until the time and date cited. Late or incomplete proposals will not be considered. Additional instructions for preparing a proposal are provided herein.

1. Purpose

The purpose of this Request for Proposal (RFP) is to enter into a Services Provision Agreement (SPA) for the following services:

ARK is seeking a vehicle rental company for the provision of vehicles as detailed below.

2. Description of Entity

ARK Group DMCC is a development consultancy committed to empowering local communities and beneficiaries in conflict, post-conflict, and fragile areas through the provision of evidence-based programmatic interventions, policy recommendations, and training services.

3. Procedures for Submitting Proposals and Awarding Contract

Interested, qualified companies or individuals may submit a proposal via email to santar@arkgroupdmmcc.com CCeing myounes@arkgroupdmcc,com. l. The subject headings must clearly state the RFP number.

Failure to agree and comply with any of the above specifications will result in the bidder being considered unresponsive and the proposal may be rejected.

Proposals will be received until 17:00 (Beirut, Lebanon time) 10 October 2019. No proposals will be accepted after the deadline.

Discussions may be held to clarify proposals. If any such discussions are held, bidders will be notified that a best and final offer may be submitted by a revised deadline. The best and final offer provides the opportunity for bidders to revise their proposals based on additional information gathered during discussions. If a best and final offer is not submitted, the previous offer will be considered as the best and final offer.

Any questions raised regarding this RFP must be in writing and emailed to santar@arkgroupdmcc.com CCeing myounes@arkgroupdmcc.com. The RFP number should be quoted in all correspondence. ARK reserves the right to reject any and all proposals submitted and to request additional information from all bidders.

It is anticipated that one SPA will be issued to the successful bidder based on the RFP evaluation. The SPA will be awarded at a date agreed by both parties.

IV. Proposal Format

Bidders are required to fill, sign, stamp and send the attached evaluation table to the email address santar@arkgroupdmcc.com CCeing myounes@arkgroupdmcc.com :

V. Evaluation Criteria

The maximum score will be assigned to the bidder offering the best value for money. Evaluation will be made by consideration of the following details in the proposals:

Car Model Year

 Safety and Security specifications

 Car options Insurance

 Hotline 24/7 support service

 Replacement Car

 Mileage limitations

 Car Fuel Consumption

Customer/Car Service