ICT Officer

Main responsibilities are:

• Order office supplies
• Install and configure computer hardware, software, systems, printers and scanners
• Monitor and maintain computer systems and networks
• Respond in a timely manner to service issues and requests
• Provide technical support across the company (this may be in person or over the phone)
• Set up accounts for new users
• Repair and replace equipment as necessary
• Training junior staff members
• Research state-of-the-art technology solutions and approaches
• Plan, analyze and document software-related processes
• Develop and maintain design and troubleshooting documentation