Information System Engineer

Context

SI is currently improving its information management capacities. In Lebanon, data structures and channels, as well as roles and responsibilities have been redefined in an innovative way in the past 3 years. Internal and external data flows are being optimized at each project cycle step and an information system was developed locally in order to follow the existing workflow and manage data from all activities, easing up the collaboration between different departments.

Following an innovation development process, the SOLIS project opens new ways of data management in the digital emergent market of Humanitarian organizations.

It is one of the first time that humanitarian sector is being investing in structuring and optimizing its data flows with the  scope of injecting private sectors practices. Its objective is to position the system as leading product allowing increased operational programs design capacity and cost efficiency.

The project, rolled out a first iteration in 2017 that helped the mission to better frame the users’ needs and expectations. The V2, based on an improved data model and frontend restricted to our referral activities has been deployed early 2019.  The project is now about to launch the extended full version of the system to comprise all programmatic team of the mission. Acting as a complete internal CRM, the system is also including added external module including Mobile data Collection, WhatsApp bot messaging, BI Dashboarding tool and GIS visualization.

The project is the internally developed SI Lebanon’s Information Management System. Currently it is developed within the Laravel/Eloquent PHP framework and relies on the following libraries: Bootstrap for CSS, Blade for HTML and jQuery JavaScript/Ajax. Further decisions might implicate a recoding in newer tech as vue.js, react, angular.

MISSION

Under the supervision of the IM Coordinator, the SOLIS Information System analyst supports the system full development with the technical strategic orientation of the application.

(S)He manage installed system, supports system deployments and new components integration, suggests improvements, and produces documentation when needed. He/she in charge of process design and follow up of the continuous system operation, maintenance, integrity and security.

Responsibilities:

-        In collaboration with the IM Coordinator, (s)he contributes to the technical and data model IM strategy definition of the mission.

-       In collaboration with the IM Coordinator, (s)he contributes to the definition, resources estimation and priorization of specific evolutive maintenance tasks

-        Manages the developers consultants pool to ensure necessary workload and level of competencies available

-       Supervise developers’ tasks deliveries quality to respect due scope, time and budget.

-       Manage system performance to increase system efficiency and lower the human intervention time

-       Design system integrity and security monitoring and supervise process implementation.

-       Propose revised core technical technologies and technical processes for future version of the product.

Documentation

-           Produces reports and documentation on technical changes made to the system

-           Provides monthly technical analytics on SOLIS service availability and issues

-           Provides scenarios and technical options for major evolutions for next versions of the system

NOTE: SI's operating bases are in Tripoli, Zahle, and Beirut. The employee will be required to operate mainly from Beirut. However, he/she may be required to regularly work from the other bases to perform tasks/attend meetings or trainings/etc. Flexibility in this matter is required. Upon need, appropriate accommodation/transportation will be provided according to SI's policy.

The present position can be asked to drive SI’s vehicles during working hours.

The above list is a non exhaustive one, nor limitative.

You could be asked other responsibilities and tasks within the framework of your job on demand of the IM Coordinator.

ORG CHART POSITION (reporting and functional relationships)

Line manager: IM Coordinator

Line report(s) on base: - IM Coordinator

Functional manager:

Functional report(s):  -

Education:

Master/ Bachelor Degree in CCE-Computer Communication Engineering.

Experience : minimum 3 to 5 years in similar position

Must master System environment or equivalent :

• • Laravel/Eloquent
  • PostgreSQL
  • jQuery JavaScript/Ajax.

Complementary knowledge in one of this field is a plus:

• • Python language
  • Mobile developement environments
  • Infra management

Technical skills and knowledge:

• Problem solving and analytical skills with the ability to assess challenges and recommend solutions
• Strong management and training/capacity-building skills

Soft skills and spirit: 

• Excellent diplomacy skills
• Good verbal and written communication skills
• Ability to delegate
• Flexible (will have to take on responsibilities that might not be directly on his/her JD)
• Adaptability to changing work environment and possible volatile security situation
• Stress management skills: ability to work under pressure to meet tight deadlines, with peaks of heavy workloads;

Languages:

• Fluent English and Arabic: speaking, reading and writing skills
• French are assets

Others: 

• Commitment to the fundamental principles of SI’s charter and ethos
• Candidates must hold a valid driving license