Case and Outreach Worker

On the individual level:

-         Provide crisis intervention and long term support and care to victims such as meeting them in the field, assessing imminent risks and needs, developing a safety plan, providing supportive counseling, coordinating with resource persons in order to reach the desired services, etc.;

-         Conduct visits to women in detention and incarceration centers, and offer them socio-legal counselling;

-        Co-handle the operations of the Anti-Trafficking Unit’s helpline;

-      Assist women in obtaining basic and immediate services such as accessing safe shelter; seeking medical examination;

-         Assist women in accessing justice, and coordinate with KAFA’s lawyer and relevant authorities;

-         Liaise and coordinate with external service providers to ensure a comprehensive support to the victims;

-        Act according to the best interest of women by adopting a survivor-centered approach;

-      Adhere to strict standards of confidentiality when dealing with SGBV victims/survivors, and other KAFA’s established guidelines for case management;

-         Be regularly available and reachable outside regular working hours to address emergencies.

 On the group and community level:

-     Conduct frequent field visits to relevant communities or groups at risk;

-    Organize outreach activities and/or special events in collaboration with program coordinator;

-      Initiate contact with women and people at risk of human trafficking, and offer support and assistance;

-    Assess the needs of these communities and groups and propose ideas for awareness or other psycho-social activities;

-    Design and conduct psychosocial activities and awareness sessions on labor and sexual exploitation;

-    Attend community or groups’ event when relevant.

 On the institutional level:

-   Maintain regular communication with the Kafa management in order to ensure a coordinated response and evaluate priorities of action;

-    Prepare progress reports regularly, and ensure proper documentation and updating of the individual files of the cases;

-    Monitoring and Evaluation: Periodically reassess beneficiaries’ needs and progress in meeting the objectives defined for each beneficiary;

-    Enter data regularly in KAFA’s case management database and ensure quality of data;

-     Represent KAFA in relevant forums and meetings;

-     Abide by KAFA’s values, mission and vision, and policies;

-     Keeps track of latest developments in social work area as well as changes in national legislation policies and practices related to SGBV victims/survivors.