INFORMATION MANAGEMENT OFFICER

A- Responsabilities and tasks

1- Information management: support IMA in development of IM strategy at mission level

2- Quality Management: Ensuring the quality and accuracy of data

3- Accountability:  Ensuring the proper centralized storage and accessibility of program’s data for reporting purposes 

4- Strategy: support IMA to harmonize IM system at bases

B- Specific objectives and linked activities 

1- Data Management

• Ensure all project activities are recorded in the relevant databases (including site-based databases such as Activity Info);
• Ensure data confidentiality and protection according to any restrictions identified by the Manager;
• Develop the coding of ODK forms when requested.

2- Information Management Systems Development

• Design analysis templates for assessments and surveys with the IMA and MEAL Coordinator based on harmonized templates;
• Assist IMA in migration process for existing and new data;
• Suggest and implement improvements to IM system in order to increase accuracy and/or simplify/streamline activities.

3- Developing and Implementing IM Activities

• Technical support and contribution to the development of analysis and reporting templates;
• Supporting IMA in the technical development of MEAL through all bases.

4- IM and IT Support

• Ensure the hardware at base level is maintained properly and has the correct software installed for the base needs;
• Provide IM and IT support at base level and refer unsolvable issues to IM Advisor;
• Report ongoing/unsolved IT problems to IM Advisor and MEAL Manager/Coordinator;
• Undertake any relevant task upon Manager’s request, including supporting other departments.

5- Capitalization/Institutional Knowledge Building

• Organize training sessions on IM/IT-related topics at base level.

C- Priorities of the department: 

• Support the base in all IM and IT related activities;
• Participate in ensuring accuracy and confidentiality of data

D- Mandatory requirements:

1- Language Skills: Fluent in English and Arabic, (speaking/reading/writing).

2- Education Degree: University degree or Technical diploma in a Computer related field.

3- Work experience: 3 years of experience in NGOs/private companies in IT.

4- Computer Skills:

• Excellent knowledge of Word, Excel and Access (Proven Experience in Data Manipulation and Report generation)
• Very Good Typing Skills
• Management of Databases such as MS-SQL, Postgres…

E- Assets

1- Other  knowledge: Acquaintance with INGO' rules, procedures and regulations

2- Interest: Work in relief, interest for vulnerable populations

3- Transversal skills:

• Well organized and attention to details;
• Reliable and rigorous;
• Ability to analyse and suggest improvement;
• Autonomy, neutrality, hard worker;
• Able to manage stress and pressure;
• Ability to work within a team.