Quality of care
- Ensure compliance with protocols including accurate coding of diagnosis and that cases are managed according the Lebanese Ministry of Public Health (MoPH), as well as PU-AMI’s standards, guidelines;
- Conduct medical records assessments and in collaboration with the Quality Assurance Advisor ensure that an action plan is in place for each PHCC;
- Monitor the quality of care provided at the PHCCs as outlined in the quality indicators annexed to the PHCC contract ;
- Ensure physicians are prescribing drugs, laboratory and imaging test rationally in coherence with recommendations of the MoPH, WHO and PU-AMI’s guidelines ;
- Ensure that protection principles are mainstreamed into healthcare, including identification of vulnerabilities and follow-up ;
- Ensure links are made between health status/coverage indicators and social/other vulnerabilities (e.g. vaccination status, nutritional status, mental health indicators, chronic infectious disease, non-compliance with treatment plans, etc.) ;
- Monitor and provide support for implementation improvement plans through regular visit at the PHCCs and ensure the quality of services provided at the PHCC ;
- Analyze epidemiological trend using the Health Information System in order to adjust to the context the round tables discussions with the PHCC physicians, laboratory technicians, others requested.
- Ensure that confidentially is respected
Referral to and from the PHCC and Hospitals
- Monitor that patients with NCDs are being referred to appropriate specialty with all requested documentation ;
- Supervise and ensure the effectiveness of referrals between supported health facilities and other health service providers with proper documentation ;
- Promote linkages between PU-AMI’s Health Team and other departments in order to provide services which are not covered for the most vulnerable cases in need of emergency assistance
Reporting & Follow-up
- Report on the completeness of medical records, appropriateness of prescriptions and complementary analysis ;
- Report immediately any problem, mismanagement of cases or other relevant information to the Health Coordinator ;
The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs
PRIORITIES OF THE DEPARTMENT
- Provide accurate feedback and effective actions for change regarding the utilization of protocols as per MoPH policies and procedures and practices to the main staff of PHCC(physicians, laboratory technicians, nurses)
- Provide weekly, monthly reports to the PHCC director and physicians about quality control on medical records audit revision.
- Provide immediate feedback on patient tracking internal referrals users such as new users of YMCA/NCDs or emergencies (UNHCR).
- Based on regular assessment (HIS, medical records) and periodic need assessments (physicians) develop round table discussion topics to reinforce the quality of services, addressing objectives of the intervention
- In coordination with the Health field officer, ensure pre-approved of all laboratory, imaging, and diagnostic tests are in line with the package of service offered at the PHCC.
Language Skills: Fluent in English and Arabic
Education Degree: Medical Degree
Work experience: Proven clinical experience in national health facilities and previous experience working with NGOs as clinical health staff.
Computer Skills: Excellent knowledge of the MS office software including Word, Excel, Outlook, PowerPoint.
Others: Willing to travel around the country to provide technical support to our supported health facilities, and excellent communication and diplomacy skills
Interests: Work in relief, interest in social and health issues
Transversal skills:
- Strong motivation to help people in need
- Conflict resolution and diplomacy experience
- Reliability
- Ability to take initiative to deal with difficulties encountered in daily work
- Capacity to work in a multidisciplinary and multicultural team
- Ability to adapt or change priorities according to the changing situation within a mission or the organization
- itself
- Ability to analyze and suggest improvements in the activities
- Well organized and hard worker
- Able to manage stress and pressure
- Able to check information, logical, neutral
- Lebanon
- Beirut
- Beirut
- Lebanon
- Mount Lebanon
Kindly submit your cover letter along with your curriculum vitae to the e-mail: lib.recruitment.coo@pu-ami.org, mentioning the job title in the subject.
Any Email that does not contain a title will be automatically discarded.
Due to the acute need to fill this position, PU-AMI reserves the right to close this vacancy earlier than stated.
Driving License is mandatory.