Emergency Information Management Officer

Department/Division:

MEAL

Unit:

Program Development

Work Location:

National – Based in Beirut, (With Frequent visits to other fields)

Supervisor:

MEAL Manager

Job Summary:

CARE is a leading relief and development non-governmental organization working to end global poverty. Established in 1946, CARE is now working in over 95 countries around the world reaching more than 83 million people through our programs. With more than 11,000 employees worldwide, we have a strong local presence: 95% of our staff are nationals of the countries where our programs are implemented.

CARE International in Lebanon (CiL) is part of a regional response to the Syrian Crisis to meet the immediate and most urgent needs of those who have fled Syria and provide support to local vulnerable host populations. CARE’s programs are also designed to meet longer term needs. Working with partners in WASH, Shelter, Protection, Livelihoods and economic opportunities in the North, South, Beirut, and Mount Lebanon Governorates CARE has a special emphasis on working with women and girls as a pivotal force for social change.

Working Conditions:

This position will be located primarily in an office environment in Beirut. Also, frequent visits to the field will be required. Working areas include but are not limited to South, Mount Lebanon, and North Lebanon.

Salary:

As per salary scale

Employment Start Date:

 Based on funds and needs

Duration of Contract:

Based on funds and needs

Other contract elements:

Benefits: Social security/Health Insurance & Transport allowance.

The direct supervisor reserves the right to adapt this job description at any time during employment according to needs.

Any extension of this contract is dependent on performance review.

Education & Certifications:

-               BS in Management, statistics, social sciences or equivalent (as a minimum)

-               Adequate training in Research is needed

Minimum Education Level:

Bachelor’s Degree

Proven Experience:

• Minimum 3 years’ experience in NGO
• Minimum 2 years of experience ideally in Monitoring & Evaluation.
• Proven experience in the INGO working in the humanitarian sector
• Demonstrated writing skills and ability to do research/collect data.
• Experience designing and implementing evaluations and/or M&E systems.
• Demonstrated awareness and sensitivity to gender and diversity; experience and ability to live and work in diverse cultural contexts in a culturally appropriate manner; and capacity to make accurate self-assessment particularly in high stress and high security contexts.
• Experience in alternative and participatory evaluation methods such as Most Significant Change, Outcome Mapping or Participatory Action Research is an asset, but not a requirement.
• Good understanding of humanitarian principles and humanitarian processes

IT / Software / Technical Skills:

• Knowledge and familiarity with MS offices, statistical packages, data collection tools (such as Kobo)

Language Skills:

Language               Speaking                                 Reading                 Writing

Arabic                     Fluent/Mother tongue             Professional          Professional

English                   Fluent                                     Professional          Professional               

Competencies   

• Adequate knowledge in research and monitoring/ evaluation concept, approaches and tools
• Strong research background
• Able to work under pressure and manage variable workload
• Good understanding of humanitarian principles and processes
• Adequate writing and demonstrated research skills
• Adequate ability to communicate and liaise with affected communities
• Awareness and sensitivity to gender and diversity; experience and ability to live and work in diverse cultural contexts in a culturally appropriate manner; and capacity to make accurate self-assessment particularly in high stress and high security contexts
• Demonstrate fairness and impartiality
• Team player and Ability to strictly adhere to task deadlines

Detailed Responsibilities & Tasks

Design and implement a structure to manage the information flow and draw a dissemination plan for all information products.

• Manage and maintain flow of external and internal information.
• Identify new information data requirements to support operation and provide information management support.
• Gather and report time critical/information/data.
• Address information gaps.
• Coordinate information inputs from other ERT members to guarantee complete and accurate information.
• Work closely with project managers, partners, M&E focal points to ensure across consistency and accuracy.
• Ensure communications support (in line with CARE’s HAF/CHS) to CO Focal Point for Programme Quality and Accountability to ensure effective information sharing with communities and local stakeholders.
• Attend to information requests that can come from different stakeholders (external and internal).
• Develop and implement an information management strategy.
• Update of weekly emergency response sitrep through compilation of indicators, update of context, security situation, CIL’s operations, and overall response
• Support the system to track the hotline/ complaints system

• Support partners in developing, implementation and review of information management needs and solutions
• Attend relevant working group meetings and external meetings and conferences
• Coordinate with CARE regionally, globally and with other CARE offices and members to align the office data flow and approaches.