Wash & Shelter Program Manager- North Lebanon

MISSION

Objective:

The program manager is in charge of implementing and achieving the objectives defined in the proposals.

He/she is in charge of supervising the operational teams allocated to Shelter, Water, Sanitation and Hygiene (WASH),. The position will manage two different activities, firstly shelter and WASH intervention in Informal Settlements and secondly shelter and WASH rehabilitation and maintenance intervention in Sub-standard buildings, working to ensure that Syrian refugees and vulnerable Lebanese have access to basic standards of living, have a secure tenancy, and are able to afford rent.

The position will manage approximately twenty staff, and is based 100% in Tripoli, North Lebanon. Although the programme focuses on WASH and Shelter rehabilitation, the protection aspects of the programme are important, and some familiarity with it and its links with WASH and Shelter is necessary for the success of the program. He/she guarantees the proper execution and the quality of the implemented programs and, if applicable, suggests adjustments or developments to ensure its relevance. He/she will also take a key role in mentoring a senior member of national staff in order for them to take over the position in the future.

JOB

List of main tasks:

Project relevance, quality and design

• Contribute to establishing assessments
• Contribute to define Solidarités International’s local strategy and contribute to the annual programming by proposing new activities
• Ensure a high quality of intervention both in terms of WASH and shelter needs and ownership of the programme activities
• Facilitate evaluation missions Propose a technical approach and a financial, human and logistical scope for the programs to be implemented
• Write the technical annexes and chapters (including the logical framework) for the proposals
• Implement activities in compliance with the annual operational strategy, Solidarités International’s technical requirements and the financial donors’ criteria

• Evaluate the relevance of the activities carried out, as well as the effectiveness of the interventions and their appropriateness with respect to contextual developments and the populations’ needs
• Propose adjustments to the programs, if necessary
• Ensure that the programs under his/her supervision achieve the required results within the project timeframe
• Ensure that program objectives meet sustainability requirements and, if required, compliance with established norms and standards
• Participate in building the WaSH & Shelter teams’ abilities with respect to techniques or new methodologies

Implementation and operational monitoring

• Plan and supervise the intervention within informal settlements in T5. Activities include: shelter kit distribution, maintenance of tented settlements both shelter and WASH infrastructure, and rapid response to evictions.
• Plan and supervise the intervention within sub-standard buildings in T5. Activities include: strengthening of link to protection actors and rent negotiations with landlords, rehabilitation and maintenance of sub-standard buildings in urban and peri-urban areas, rapid response to evictions, shelter kit distribution.

• Plan activities and activity cycles for WASH & SHELTER activities (hiring, purchasing, etc.) in the light of established objectives

• Used the project management, monitoring and evaluation tools for WASH & SHELTER activities, particularly the  planning and monitoring timeline
• Propose and implement quality criteria and monitoring indicators for the program
• Support and advise to the base’s logistical department for the purchase of specific materials for WASH & SHELTER  activities
• Plan and supervise the program implementation he/she is in charge of, being sure to meet deadlines and adhere to predefined technical specifications

• Anticipate any issues linked to carrying out the programme activities
• Suggest any adjustments to be made to the programme activities depending on contextual and indicator developments
• Working with the administrative department, contribute to developing and monitoring budgets relative to his/her program and monitor expenses and budget forecasts

Capitalization

• Use the capitalization tools proposed by Solidarités International
• Participate in the centralization and distribution of procedures, guides and tools linked to the programme activities
• Capitalize on intervention methods and techniques and on the experiences acquired by Solidarités and other participants in the programme activities
• Write procurement and handover reports before the end of his/her contract and send it to the appropriate persons on the mission and at headquarters

Personnel management   

• Participate in validating the hiring of national technical staff for activities
• Support in helping to develop a senior member of national staff to take over the position of PM through coaching on project management, excel skills and team management.
• Define the prerequisites for opened positions together with the administrative department; adapt existing job descriptions if required
• Identify and pass on any training needs for the teamsSet up technical training depending on operational needs and identified training requirements
• Manage and support the team under his/her responsibility
• Lead work groups and thematic meetings
• Evaluate and assess the performance of colleagues under his/her direct supervision
• Ensure adherence to security regulations by personnel under his/her supervision

Reporting / communication / representation

• Pass upward to the relevant persons any information on the security situation or on any event that could impact Solidarités activities and the safety of the teams
• Draft activity reports and any annexes relating to specific activities for the financial donor reports and/or amendments
• Ensure that all reports are delivered on time and in the correct format
• Maintain a local operational communications network and good relations with local and government authorities, financial donor representatives, UN agencies and other international agencies
• In his/her assignment area, represent Solidarités International’s at meetings or forums concerning the program activities
• Represent the organization when asked and/or delegated to do so
• Reply to headquarter information requests regarding specific needs

• In collaboration with the WASH & SHELTER program coordinators/ Field Coordinator, prepare the administrative documents (MOU, handover, etc.) to be jointly signed with government authorities, communities or partners.

The wash and shelter program manager may be asked to drive SI cars and respecting the driving policies set by the logistic department.

The above list is a non-exhaustive one, nor limitative. You could be asked other responsibilities and tasks within the framework of your job on demand of the direct line manager.

ORG CHART POSITION (reporting and functional relationships)

Line manager:  FCo T5

Line report(s) on base: SSB Team, IS Team

Functional managers: Shelter Coordinator, WASH Coordinator