Restoring Family Links Officer

PURPOSE

The Restoring Family Links Field Officer contributes to the implementation of the delegation’s Restoring Family Links (RFL) activities, at the local level of his/her Area of Responsibility (AoR). This concerns the ICRC Lebanon’s Protection department’s response to the RFL needs of all persons in Lebanon separated by conflict, other situations of violence, and migration, and in particular the needs of Missing persons and their families as a consequence of the ongoing conflict in Syria since 2011.

EDUCATION REQUIRED

University degree

Excellent command of English

Computer literacy

PROFESSIONAL EXPERIENCE REQUIRED

3 years’ experience in the field of social, political or economic sciences

ACCOUNTABILITIES AND RESPONSIBILITIES

Restoring Family Links and Syria Missing file

- Outreach and dissemination sessions

Under the supervision of the Beirut-based RFL responsible:

Pursue the identification of new communities and stakeholders in his/her AoR; continuously update and use the mapping for the implementation of outreach activities to new families of separated or missing persons; and

Collectively plan and implement the Plan of Action regarding dissemination sessions on RFL and Missing activities of ICRC in Lebanon to Syrian refugee population, other potential beneficiaries and stakeholders.

- Case collection and individual follow up with families

Under the supervision of the Beirut-based RFL responsible:

Collects Syria-related Tracing cases and Allegations of Arrest; migration-related Tracing cases, and Lebanon-related Tracing cases; and

Follows up proactively, systematically, and in a timely manner on individual cases internally, with families/enquirers through the Ask for News exercise and/or with the relevant stakeholders;

Contribute to the implementation of all requested RFL activities not related to the Missing file: collection/distribution of Salamat/Red Crescent Message (RCM); collection of documents for Electronic Travel Documents, assessment for any RFL case, etc.

Provides accurate, timely, and consistent reporting to the RFL responsible and Protection Data team (including Prot 6 data entry activities);

Updates in Prot6 the activities related to contacts made with family members by phone according to the current data entry procedures and proactively crosschecks his/her own data entry with the available control tools (dashboards).

- Multidisciplinary response to needs of families of Syria Missing

Under the supervision of the Beirut-based RFL responsible and in close coordination with the Beirut-based Syria Missing Delegate for technical aspects:

According to set criteria, pre-identifies families of Syria Missing for eligibility for Cash Transfer program;

Identify specific needs of Families of Missing and ensure their referrals to relevant departments within ICRC;

Maps and identifies services providers and other relevant stakeholders in AoR and liaises with them for referral of cases;

In specific communities, participates to preparation and setup of multidisciplinary (pilot) projects to respond to needs of Syria Families of Missing;

Updates in Prot6 the activities related to contacts made with family members by phone according to the current data entry procedures and proactively crosschecks his/her own data entry with the available control tools (dashboards).