Beirut - Retail Assistant SC 5 (multiple posts)

Organizational Context

The post is based in Beirut CO and the incumbent is to report to the Head of Supply Chain/Retail Unit or his/her designate

Job Purpose

To initiate new retail system with suppliers of agricultural tools as part of a livelihoods project.

Accountabilities:

Within delegated authority and under the direct supervision of the Head of Supply Chain/Retail Unit or his/her designate, the incumbent will be responsible for the following duties:

• Support the contracting process of retailers in support of the livelihood project and regular retail programme;
• Assist in the execution of retail shop selection duties and administrative work;
• Assist in the preparation and execution of documents in accordance with WFP policies;
• Assist in the creation of a complete archiving system both physical and digitalized, for the contract selection/assessments/evaluation processes;
• Assist in following up with shops regarding compliance of contractual terms;
• Respond to shops enquires received through the shops’ hotline; registering and tracking each call or email during the hotline working hours;
• Handle all incoming correspondence with shops through email, document and follow up all queries or complaints;
• Support data analysis on purchases and make recommendations on how to improve support provided to beneficiaries and maximize cost-efficiency in the supply chain;
• Support the retail unit in the implementation of any new initiative of business priority;
• Perform other related tasks as requested.

Minimum Qualifications:

Education: Completion of secondary school education. A university degree in Business Administration, Supply Chain  or related field is a plus.

Experience: At least four (4) years of progressive experience in Retail, Logistics, Procurement, Supply Chain, Data Management or other related field.

Language: Fluency in both oral and written communication in English and Arabic languages.

Desired skills and knowledge: 

• Good communication and collaboration skills
• Knowledge of retail sector and/or supply chain
• Good knowledge of data management and analysis
• Good understanding of procurement processes
• Good knowledge of Excel, Word and Power Point