Social Coordinator

General Objectives & Tasks:

1. Coordinate the work of the social units, and ongoing projects and ensure their proper functionality:

• Collect the information gathered by the social units; clean, validate, analyze, and classify them.
• Determine the requested and non-provided needs.
• Identify the priority needs based on pre-established relevant criteria.
• Determine and present to the Social Program Manager the various needs of the region.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Decide, according to the procedures and limitations, the social benefits to be granted.
• Assist in updating and maintaining social program policies and procedures.

2. Oversee and control the work of the CBR Officers and Outreach Workers and ensure the achievement of objectives:

• Organize field visits for the CBR Officers and Outreach Workers.
• Meet the team needs in terms of tools and logistics at work.
• Transmit to the team, the decisions taken in order to provide social services to beneficiaries.
• Plan, organize, control, and supervise the work of the team members for better results.
• Seek to serve a maximum number of beneficiaries.

3. Data Management and Analysis:

• Identify, design, develop and implement statistical analysis of the gathered data.
• Maintain contact lists, enter and organize data on Excel sheets.
• Develop and maintain a centralized filing system.
• Controlling SAP related follow ups.
• Prepare and send on a regular basis, informative and analytical reports to the Social Program Manager as requested.
• Ensure quality control of data collected by the social units; based on completeness, reliability, validity, timeliness and integrity.

4. Identify potential resources (institutions and people) and index them in order to use their services:

• Create and maintain a registry containing all the information needed about potential resources.
• Develop and maintain good relations with these resources for better coordination and to better serve the community.
• Create and strengthen relations with potential and permanent partners, in order to ensure the application of arcenciel’s mission and be able to serve the greatest number of vulnerable people.

Position Requirements:

Skill set and competencies:

• Mastery of community work practices and techniques.
• Good understanding of arcenciel’s culture.
• Listening skills.
• Aptitude for synthesis.
• Team work capacity.
• Organizational capacity.
• Respect of professional secrecy.
• Good interpersonal skills.
• Strong Information Management skills (PowerBI, and other information management and visualization tools).
• Experience in dealing with donors.
• Project management and implementation experience.

Working Schedule: Monday till Friday, from 9 Am till 5 Pm.

Contract Type: 1 Year (renewable based on need and performance).