Social Emotional Support Assistant

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 

Role Summary: 

The Social Emotional Support Assistant is responsible for conducting psychosocial activities for children affected by the Beirut Explosion while ensuring their well-being and reporting any concerns. 

Responsibilities: 

• Provide effective methodologies to affected children  that support them in working through their trauma. 
• Plan, prepare and deliver sessions to children as per NRC PSS curriculum. 
• Attend and actively participate in all training held by NRC Lebanon. 
• Implement and follow NRC PSS curriculum and enrich content where appropriate. 
• Maintain a child-friendly and safe environment in the centres. 
• Assess children's well-being with pre and post-assessments during the cycle. 
• Enhance parental involvement through positive communication channels with parents. 
• Supervise children upon arrival and departure and between sessions. 
• Carry out related mainstreaming of protection in program daily implementation as per the set NRC’s Protection mainstreaming guidelines, and ensure reporting any breaches/concerns to the line manager for proper action. 
• Ensure all children information is kept confidential. 
• Participate in weekly team meetings in order to contribute to project planning and effective implementation. 
• Participate in the preparation of internal and external reports, as required. 
• Assess and report serious cases which require specific actions or responses. 
• Organize and run recreational activities for children taking their needs into account. 
• Undertake all other related duties as requested by the line manager. 

Respect NRC’s code of conduct, child safeguarding policy, and prevention of sexual exploitation and abuse policy, ensuring implementation of the policies and prompt notification on regarding potential breaches. 

Critical Interfaces: 

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: 

• Refugees focal point 
• Local authorities 
• Other NRC core competencies 

Competencies: 

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 

1. Professional competencies:

• These are skills, knowledge and experience that are important for effective performance.  
• University degree or certification in psychology or counselling 
• A minimum one year of experience in a relevant field working experience with children 
• Experience in theatre, art or music is a plus 
• Fluent in Arabic and English both spoken and written; French is a plus 
• Ability to work systematically in an organized manner 
• Ability to listen actively and communicate effectively 
• Ability to respect and maintain confidentiality 

2. Behavioural Competencies: 

These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position: 

• Handling insecure environments 
• Working with people 
• Coping with change 
• Communicating with impact and respect 
• Planning and delivering results