Communication Officer

Job Overview:

The Communication Officer will serve as the liaison to the media, collector of documentary content about the mission, and in-house resource for information.

The post-holder will be responsible for collecting, packaging and conveying information about SAWA’s work and impact to a variety of stakeholders and audiences, including local media, existing and potential donors, and the general public. He/she is responsible for gathering and disseminating content - including photos, videos, and stories – to be used for promotional purposes and fundraising via printed materials, as well as online and broadcast mediums.

Job Title:

Communication Officer

Duty Station;

Baalbek, Lebanon

Position Type:

Full Time

Reports to:

Program Manager

Essential Job Duties and Responsibilities:

• Serve as the focal point for the design and implementation of SAWA’s Communication and Visibility plan and strategy.
• Pitch SAWA staff, stories, and notable developments or achievements to the different means of media 
• Plan, coordinate, and host field visits made by partners, donors, and other interested parties
• Produce success stories, human interest stories, and other relevant materials that help demonstrate successful impact of SAWA’s programs
• Document SAWA activities and program achievements through photography, video, and written stories for use on the website, in fundraising appeals, in marketing materials and similar
• Elaborate and update the content of SAWA website and social media taking into consideration socio cultural context for publication materials
•  Monitors public opinion, views and news related to SAWA
• Help prepare talking points and other information for field and presentation use
• Support the development and organization of events and meetings aimed at raising SAWA’s profile, engaging new audiences in its work and strengthening its support base; ensure there is a coverage of every workshop, advocacy activity, meetings with stakeholders such as community hosts, local authorities and ministries, social workers and others
• Manage SAWA visibility and branding efforts 
• Network with communications groups and infrastructures in Lebanon as needed
• Develop public relations, marketing and communications strategies and budgets for SAWA programs
• Develop brochures and other publications and materials for publicity use, as needed
• Assist field staff with editing reports, making them visually more attractive
• Follow up and monitor SAWA budget specifically for communication and visibility lines; work closely with Finance department and Logistics department in respect of SAWA main framework such as procurement, ethical guidelines and anti-corruption.
• Adhere to SAWA Professional Code of Conduct and the country employment policies
• Provide regular briefing and feedback to program manager
• Preform and oversee other duties as assigned by Program Manager
• Maintain and update a SOP for communication

Job Requirements:

• Bachelor degree in Marketing, Information Communication, Social Media or any other related field
• A Minimum of 2 years of relevant experience in a Communication, PR or Journalistic role, preferably in humanitarian aid and/or development cooperation
• Familiarity with Google Drive/Docs/Analytics/SEO/Ad words etc.
• Skills in MS Office; preferably: InDesign, Photoshop, and Illustrator
• Experience working with NGOs

Personal Qualities and skills:

• Proven editing and writing skills
• Proven organizational skills and the ability to work independently
• Team player
• Flexible
• good communication and social skills
• able to handle pressure well and work in cross-cultural setting
• Excellent English and Arabic language skills