Outreach Coordinator

Major Responsibilities:

• Ensure communities visited understand: the response goal and objectives, Al-Fayhaa identity and role in response, donors’ messages around targeting, selection and purpose of visit, and other basic assistance information such as needed.
• Participate in recruiting, training and developing staff members and volunteers to assist in carrying out community outreach activities
• Document Outreach field best practices and Lessons learnt, sharing feedback with response management on strengths and gaps and provide appropriate support.
• Ensure that Outreach staff are trained and apply Al-Fayhaa policies, rules and guidelines and International humanitarian standards.
• Produce weekly, monthly and quarterly Outreach reports for Response management.
• Develop proper records and filing for Outreach data questionnaires, reports.
• Ensure questionnaires being completed meet the quality and guidelines provided by donor, conduct random quality checks.
• Collaborate with other interested organizations on outreach awareness and incorporate cross-cutting issues such as education, protection, children etc.
• Conduct field spot checks to ensure Outreach Staff are good stewards of resources and operate with upmost efficiency.
• Supervise data entry operation synchronized with Donor Server and liaise with donor IT focal point to ensure data not lost and well received.
• Develop/review Outreach strategy to ensure unit have adequate technical support to meet outreach objectives and conduct outreach visits successfully.

Skills

• Spoken and written fluency in English and Arabic. (French is a plus)
• Good writing skills.
• Highly organized.
• Capacity to work in team and flexibility to take on new tasks.
• Excellent interpersonal and networking skills.
• Proficiency in Microsoft Office, especially Microsoft Word and Excel.
• Dynamic leader with creative problem-solving skills, particularly in challenging situations.
• Strong oral and written communications skills.

Others

• Able to establish and maintain effective working relations with people of different cultural backgrounds.
• Knowledge of contextual diversity of various areas of Tripoli, Lebanon.