Communications Officer - Web Design (Arabic)

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services. The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

Job Purpose

As part of the global communications team, you will support the planning, repurposing and design of global IFRC pages and content in Arabic for the IFRC’s new corporate website which will launch in 2021.  You will ensure that high-quality content is showcased on ifrc.org, meaning that global messages, issues, emergencies and resources are available and accessible to our significant Arabic-speaking audience.

Job Duties and Responsibilities

The communications officer is responsible for:

• Designing and redesigning templates, pages and site map in Arabic for ifrc.org
• Working with the team to support day-to-day operations of IFRC.org in relation to design.
• Working with the X Media Campaigning team to support other design need in Arabic on other digital platforms and global campaigns (when required). This will include supporting design of compelling content to position the work and priorities of the IFRC and its National Societies among Arabic-speaking audiences.
• Working closely with the Arabic-language web content communications officer.
• Taking initiative to advise on adjustments to ensure targets are met and continued strategic growth.
• With the support of the X Media Campaigning team and/or Regional Office communications manager, support Arabic-speaking National Societies with web design advice and training.
• Being flexible in your work definition according to needs and priorities and improve team efficiencies and effectiveness within available resources.
• Be a pro-active team member by anticipating needs and fostering a workplace culture that models proactivity, continuous improvement, innovation, high performance and value for money.
• Foster a co-creative environment with colleagues in Geneva, regions and the International Red Cross and Red Crescent Movement and an open and cooperative relationship with external actors.
• Be prepared to ensure business continuity over irregular hours where needed.
• Support the communications efforts of the MENA Regional Office, when capacity allows.

Duties applicable to all staff

• Actively work towards the achievement of the Federation Secretariat’s goals
• Abide by and work in accordance with the Red Cross and Red Crescent principles
• Perform any other work-related duties and responsibilities that may be assigned by the line manager

Education

• University degree in design, graphic design or related field – required
• Training in website design – required

Experience

• At least 3 years experience in website design, development and management – required
• Experience working in an international humanitarian, public health, development context, or a related field – preferred
• Demonstrated success in digital content management – required
• Demonstrated success designing content management and content marketing systems – preferred
• Remote working experience – preferred
• Experience of working with Drupal CMS – preferred
• Experience of working with HTML, CSS – preferred

Knowledge, skills and languages

• Native level written Arabic skills – required
• Excellent written and spoken English skills – required
• Self-supporting in IT – required
• Working knowledge of Adobe XD – required
• Demonstrated understanding and use of digital content and platforms for external communications and advocacy purposes – required
• Comfortable working and communicating in a diverse and international environment – required
• Ability to meet tight deadlines – required
• Ability to multitask and work under pressure – required
• Analytical skills – required

Lanuages

• Fluently spoken and written English – required
• Native level spoken and written Arabic – required

Competencies and values

Communication

Collaboration and Teamwork

Judgement and decision making

National Society and customer relations

Creativity and innovation

Building trust