IT Officer

DUTIES AND RESPONSIBILITIES.

• Manage the office IT network, equipment and backups. 
• Install and configure hardware operating systems  and applications
• Ensure operation equipment by :

1. Manufacturer’s instructions
2. Troubleshooting malfunctions
3. Calling for repairs
4. Upgrading the equipment and techniques

• Support in :

1. Roll-out of new applications
2. Safety checks on computer equipment
3. Cabling issues
4. Face-to-face, phone calls when needed.

QUALIFICATIONS

Education:

• Bachelor Degree in Computer science or any equivalent.

Skills:

• Good communication skills with all computer users in order to determine the nature of the problem
• Ready to respond to all breakdowns  by providing support by phone
• Ability to prioritize the task and ability to develop solutions.

Knowledge in:

• Level networking issues
• Input and output devices
• Windows/Servers troubleshooting