Case Worker

Key Roles and Responsibilities:

• Outreach, identify, and receive cases in need of case management following child protection basic principles and according to child’s best interest at all times
• Work closely with other sectors’ teams/ partners to ensure their capacity building on identification and referral skills
• Plan and develop case action plan according to the protection needs of each case and in coordination with the Project Manager at ISWA and Case Management Department at SCI;
• Flag all high-risk cases in which urgent intervention is required to the Project Manager and ensure they are supported immediately;
• Store and file beneficiary’s data ensuring the confidentiality of the information collected and the services provided according to the minimum standard;
• Produce quality case reports for each case to be submitted to the Project Manager at ISWA and Case Management Department at SCI
• Determining which services and assistance are necessary
• Serving as a liaison between the beneficiaries and social, economic, and health services
• Planning regular follow-ups to assess progress and additional needs
• Reviewing and modifying plans as circumstances change for the individual

• Conduct regular site visits to provide supportive supervisions on the response for community volunteers
• Submit weekly reports concerning implemented outreach activities, caseload, and related challenges.
• Participate in weekly case management and coordination meetings.
• Maintain files, registers, computer databases, and records in paper or electronic format.