IM Officer Zahle/Beirut

Major Duties and Responsibilities:

Support

• Support field teams with the equipment and forms needed to conduct their daily work
• Provide remote assistance for field workers  
• Complete necessary system updates to Medair tablets and Cat phones under his responsibility
• Communicate Survey changes properly to all field staff
• Take part as a member of the IM Team at Medair with the responsibilities that it entitles

Information Management

• Data check and cleaning on Data Entry
• Double checking ODK surveys before server upload
• Ensure relevant staff have appropriate levels of access to tools in ODK and QLIK dashboards
• Coordinate with MEAL and other departments to ensure appropriate levels of data disaggregation are collected
• Support development of a centralized system to capture and report information and accurate data at project, program and country level
• Support in maintaining a consistent network of information management within the organizational chart

Development

• Support IT Team in development of Information Management Systems including ODK, GIS, Qlik etc.
• Build new applications in XLS Format for usage on ODK
• Ensure suitable training provided to field Teams in the various information management systems used in operations, including ODK etc.
• Provide technical support and specified training to Field Team Leaders in technical usage of Medair Information Management systems in the field and office as necessary
• Develop, update and maintain Qlik dashboards when needed

Communication

• Work closely with IT/IM Manager and Senior IMGIS officer on planning future work and data requirements
• Communicate with the IT/IM Manager any problems or technical software updates during project implementation or with information management
• Communicate changes and updates with head of the project and field staff as needed
• Communicate with MOPH IM to ensure data collection process, maintain accessibility of system

Reporting

• Assist in the generation of the final and interim reporting of the different projects
• Analyze collected data using  ODK and other software
• Timely reporting of project data for Project Manager
• Create and share monthly data exports for ODK Collected data
• Maintain and update the data warehouse
• Provide additional exports based on requests

Teamwork

• Work where required to help the various activities carried out by Medair Lebanon

Person Specification:

• University degree in Computer Science or similar field
• Understanding of Data Collection Principles 
• Knowledge of ArcGIS is an asset
• Knowledge of Mera/MOPH
• Experience in working as part of a team in Information Management or related teams
• Experience in supporting remote field workers
• Work experience in NGO is preferable
• Good knowledge of Arabic and English (spoken and written)
• Excellent knowledge in Mircorosoft Excel, Word, Outlook, Access & XLS forms
• Knowledge of ODK and qlik
• Familiarity with ArcOnline, Collector and ArcGIS
• Self-motivated, team-player with good inter-personal skills
• Capacity to work under pressure
• Creative, flexible, dedicated, reliable and organized