Medical Specialist

GENERAL OBJECTIVE

Under the direct supervision of the Senior Medical Specialist, the Medical Specialist provides advice and support to clinical personnel at Primary Health Care Centers (PHCCs), in a non-managerial capacity. The main goal is to ensure beneficiaries have access to quality health care while respecting PU-AMI’s overall principles. The Medical Specialist works at the coordination level on assessments and protocols but spends the majority of his/her time on the field working with PHCCs and linking with the base Quality Assurance Advisor and Pharmacist.  

RESPONSIBILITIES AND TASKS

1. QUALITY OF CARE

• Ensure compliance with protocols including accurate coding of diagnosis and that cases are managed according to the Lebanese Ministry of Public Health (MoPH), as well as PU-AMI’s standards, guidelines;
• Conduct medical records assessments and in collaboration with the Quality Assurance Advisor ensure that an action plan is in place for each PHCC;
• Monitor the quality of care provided at the PHCCs as outlined in the quality indicators annexed to the PHCC contract ;
• Oversee induction of new physicians in Primary healthcare centers; direct and participate in the induction of new physicians in PHCCs on guidelines, protocols, forms, referrals, and claims;
• Ensure physicians are prescribing drugs, laboratory, and imaging test rationally in coherence with recommendations of the MoPH, WHO, and PU-AMI’s guidelines ;
• Ensure that protection principles are mainstreamed into healthcare, including identification of vulnerabilities and follow-up ;
• Ensure links are made between health status/coverage indicators and social/other vulnerabilities (e.g. vaccination status, nutritional status, mental health indicators, chronic infectious disease, non-compliance with treatment plans, etc.) ; 
• Monitor and provide support for implementation improvement plans through regular visit at the PHCCs and ensure the quality of services provided at the PHCC ;
• Analyze epidemiological trend with support of Senior Medical Specialist and HIS/IM Specialist using the Health Information System in order to adjust to the context the round tables discussions with the PHCC physicians, laboratory technicians, others requested;
• Ensure that confidentially is respected at all levels;
• Monitor and provide support for implementation plans through regular visit to the PHCCs;
• Oversee, with the support of the Senior Medical Specialist, the design and implementation of needs assessments, capacity development plan, follow-up and supportive supervision, including developing supportive supervision guidelines.

2. REFERRAL TO AND FROM THE PHCC AND HOSPITALS

• Monitor that patients with NCDs are being referred to appropriate specialty with all requested documentation;
• Supervise and ensure the effectiveness of referrals between supported health facilities and other health service providers with proper documentation;
• Promote linkages between PU-AMI’s Health Team and other departments in order to provide services that are not covered for the most vulnerable cases in need of emergency assistance.

3. REPORTING & FOLLOW-UP

• Report on the completeness of medical records, appropriateness of prescriptions and complementary analysis;
• Report the quality of healthcare services provided by every PHCCs;
• Report immediately any problem, mismanagement of cases, or other relevant information to the Senior Medical Specialist.

The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

Language Skills: Fluent in English and Arabic 

Education Degree: Medical Degree

Work experience: 3 to 5 Proven clinical experience in national health facilities and previous experience working with NGOs as clinical health staff. 

Computer Skills: Excellent knowledge of the MS office, Phenics Health Information System,

Others: Willing to travel around the country to provide technical support to our supported health facilities, and excellent communication and diplomacy skills, Familiar with Primary Health Care Network in Lebanon.

Interests: Work in relief, interest in humanitarian, social and health issues   

• Strong motivation to help people in need 
• Conflict resolution and diplomacy experience 
• Reliability
• Ability to take initiative to deal with difficulties encountered in daily work 
• Capacity to work in a multidisciplinary and multicultural team 
• Ability to adapt or change priorities according to changing situation within the mission or organization
• Capacity to pinpoint epidemiological trends.
• Well organized and hard worker 
• Able to manage stress and pressure 
• Strong command of Health Information System
• Able to check information, logical, neutral