Clerical Staff- Saida (20 vacancies)

Summary of the Job:

The clerical staff provides the following services: welcoming the patients oriented to the registration desk, receiving and registering patients, confirm registration on platform, checking their demographic information, documenting and updating them if necessary, in addition to preparing paper files and identification documentation if needed along with scanning of the beneficiaries’ IDs. Support the Ministry of Public Health’s vision and effort to tackle the Covid-19 pandemic.

Main tasks and duties:

• Commit to working hours.
• Receive patients by identifying themselves and the name of the centre.
• Check the patients’ appointments according to the platform-given appointment
• Provide patients with the required information as needed for registration
• Check the patient’s demographic information from the registration platform and update them in case of any additional information needed or error.
• Prepare any documentation needed for the pre-vaccination checklist, vaccination and monitoring.
• Ensure proper record of all required information in the patient files and information system, including scanning documentation.
• Responsible to ensure provision of necessary desk supply for his/her workstation on a daily basis.
• Abide by all policies and work procedures
• Treat all patients with respect and professionalism.
• Commit to maintain professional ethics, quality of care, patient confidentiality.
• Inform the nurse or physician of any emergency.
• Perform any other tasks based on needs to ensure proper roll out of the vaccination, upon manager and site supervisor’s request.

Qualifications and experience required:

• Technical baccalaureate in the secretarial, business administration, accounting or informatics, or at least a secondary school certificate and above.
• Experience in similar work for one year.
• Ability to have good verbal and written communication with all workers.
• Basic computer skills (electronic medical file, Excel, Powerpoint, Word), electronic printer, scanner, fax, etc.
• Languages: Arabic in addition to English or French