IT & Data Officer

Ana Aqra is seeking an IT & Data Officer to join its team in Beirut.

The IT & Data Officer maintains computer systems, information systems and networks, upgrades and installs new hardware and software, provides support, and performs troubleshooting to resolve IT issues.

Main Duties and Responsibilities      

• Install, configure, and maintain computer networks and systems.
• Create user accounts and allocate access control as per IT policy.
• Perform diagnostic tests and troubleshooting protocols to optimize computer systems.
• Manage the inventory of ICT related equipment.
• Provide IT support to staff and help resolve IT-related issues in a timely manner.
• Upgrade, install, and configure new hardware and software as required.
• Follow up on security protocols and procedures to prevent potential threats.
• Document processes and provide reports as needed.
• Back up, restore, and archive data in accordance with IT policies.
• Collect, compile, analyses and reporting of various primary data from various sources and organize the structural record keeping and archival
• Integrating, archiving, and extracting large datasets for cross referencing and statistical analysis
• Supporting and participating in analytical work by processing data and information in a suitable format
• Maintaining a close working relationship with Information Management counterparts in partner agencies and organizations

Educational Requirements & Competencies

• Degree in Computer Science, Information Technology, Computer networking and hardware or any IT related field or similar experience.
• Min 3 years of experience as an IT officer/administrator.
• Knowledge of Microsoft Windows and Linux servers.
• Ability to think logically and prioritize the workload.
• Problem solving skills.
• Ability to work well within a team.
• Strong communications skills.
• BI analytical systems
• Kobotoolbox or similar data collection tool