Inclusion Training Coordinator

Job Title: Inclusion Training Coordinator (National position)

Location: Beirut with travels to project locations

Reporting to: Program Manager, Lebanon

Internally with Country Program Manager Lebanon, Project and country teams in Lebanon, members of the Global Team (Portfolio teams, Operations, etc. as required).

Externally with partners staff, CBOs, local and international NGOs, Government departments, clusters.

HelpAge and Strategy 2030 – delivering real impact for older people HelpAge International works with partners and a diverse global network of more than 150 organizations across 85 countries, supporting millions of older people to live safe, dignified and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age. Our work is driven by our desire to deliver real impact for older people, to be inclusive, to work in partnership and to learn from our shared experience.

Our 2030 strategy Ageing in a Just World sets out how we will work together to shape the future we all share. By working together, we aim to help inspire a movement for change and through ensuring all our work promotes older people’s wellbeing, dignity and voice, we can transform the lives of older people now and in the future.

Around the world, older people are often excluded from development and humanitarian assistance due to lack of data on these groups in vulnerable areas and lack of age and disability-friendly information on the available services. Older people and persons with disabilities become susceptible to physical and mental illnesses and are more at risk of protection issues such as exploitation, discrimination, and neglect. They have increased needs and reduced access to services because of many barriers including lack of income and financial insufficiency, physical impairements, services are not adapted to their needs, lack of information on rights and available services, dependency on others and feeling of being a burden on their family members and caregivers, in addition to mobility restrictions related to the COVID-19 lockdown measures.

In order to improve the inclusion of older women and men, HAI provides technical and quality-assurance support on protection policy and programming for older people in development and humanitarian contexts.

The Inclusion Training Coordinator will be responsible for the Training component in the project titled “Older Persons Stream”, in Lebanon. S/he will be responsible for developing a capacity building strategy and plan for the project, train and coach implementing partners in the fields of protection, inclusion, Healthy ageing of older people as well as organizing trainings for external agencies on same themes.

The Inclusion Training Coordinator will lead on the adaptation of existing training curriculum (5 modules) and on the creation of tailored training content and materials based on the training needs identified. The Inclusion Training Coordinator will develop a training plan and facilitate training sessions adapted to different audiences in Lebanon. Training of trainers targeting partners and project staff will be implemented, and master trainers will be encouraged and supported to deliver further trainings within their organizations and beyond. The Training Coordinator will analyze training progress and suggest additional training modules/sessions, as needed. As a member of HelpAge country office team, the Training Coordinator is expected to support the implementation of the overall programme strategy of HelpAge, including locally led development initiative. She/He will oversee the six field inclusion officers of this project who will be supporting the implementation of the project activities in 14 different SDCs all over Lebanon.

• Develop Capacity building strategy and implementation plan for the project
• Responsible for planning, administration, and monitoring of all trainings.
• Ensure all trainings are carried out as per the plan.
• Design, develop and adapt training programmes/modules as needed
• Lead in facilitation and delivery of trainings
• Coaching and on-the-job capacity building of partners staff in the field of protection and inclusion of older people

• Market available training opportunities to the local CBOs, NGOs, government, international/national organizations and the cluster groups.
• Ensure that all training programme deliverables are met according to expected standards and in a timely manner;
• Manage online, email, and phone inquiries and registration from potential participants
• Responsible for all training reports
• Build relationships with local and international organisations to promote the training and reach a wider number of participants

Essential

• At least 3 years of experience in training (developing training content and facilitating trainings)
• At least 5 years of experience working for an NGO in a humanitarian context
• Good attention to details and good analytical skills
• Computer literate (i.e. WORD, advanced Excel, Outlook, Internet Explorer, financial systems).
• Patient, adaptable, flexible, open for feedback and improvements and remain responsive and communicate clearly and effectively under pressure
• Excellent planning, management and coordination skills, with the ability to organize a workload comprised of varying and changing tasks and responsibilities
• Strong communication (written and spoken) in English and Arabic
• Excellent interpersonal skills
• Willingness to travel for extended periods from home-base and to different areas in Lebanon as the project requires.
• Comply with HelpAge International policies and practice with respect to child protection, code of conduct, health and safety, equal opportunities, fraud and other relevant policies and procedures.

Desirable

• Experience of working with partners and networks and implementing capacity- building activities (including on-the-job coaching)
• Experience of working in coordination with international and local NGOs as well as clusters or other coordination mechanisms

• Commitment to the mission and vision of HelpAge International. In particular, a good understanding of the HelpAge International mandate and focus on the inclusion of older people.
• Good team player
• Flexible
• Enthusiastic
• Has appetite for innovation
• Interested in learning and development

Safeguarding responsibilities

• Preventing harm and abuse from our people, operations and programmes, to anyone that encounters our work;
• Report all safeguarding incidents they see, hear, hear about or suspect, using our internal reporting mechanism;
• Complying with all safeguarding framework policies and practices
• Completing mandatory training courses relating to our safeguarding policy framework and comply with HR vetting procedures.
• Reporting and responding to safeguarding incidents reported to them by anyone connected with our work, using our internal reporting mechanism.
• Supporting staff to embed safeguarding measures in their role