Field Worker

Basmeh & Zeitooneh is a registered Lebanese organization, committed to serving refugees and vulnerable communities in Lebanon, through four community centers across the country. The organization runs educational, relief, livelihoods, and protection programs, and aims to serve as an inclusive and supportive focal point for the entire community.

Job Purpose: To ensure that the distribution on the field is going smoothly and as planned by the upper management and everything is under control while distributing.

Major Activities:

• Managing the crowds during distributions
• Making sure the field is always safe and secure for smooth operations
• Meet and warmly greet beneficiaries scheduled for attendance at IOM Beirut premises
• Assist in the implementation of COVID-19 preventive and protection measures particularly ensuring social distancing and wearing of PPE is in place and followed by beneficiaries
• Ensure confidentiality and security of the database and files
• Assist in compiling, consolidating, and cleaning data at the field level to support operational decision making
• Check and verify all the information about the beneficiaries and ensure avoiding duplications
• Report any faced challenges to the project manager
• Ensure that the created number and ID/other legal documents profile refer to the appropriate beneficiary
• Make sure that the beneficiary exists in and is approved by the system

• Design coherent database templates/systems to ensure efficient data entry
• Cross-check data among several forms to ensure data consistency

• Operate the database for data output ensuring regular updates and reports of figures from the projects
• Conduct distributions of food parcels for the host community and Syrian refugees.
• Address people’s queries through the helpdesk in a respectful and professional manner
• Collect complaints, refer them internally and report cases to the M&E officer/supervisor
• Sending out SMS reminders to beneficiaries

People Management: 

• Coordinate with various departments and ensure that the requests presented adhere to B&Z’s policies & procedures
• Upon request, perform any other additional duties assigned by the Project Manager in order to allow the organization to function optimally.

Key Performance Indicators : 

• Working in –line with the donor’s compliance and accountability measures.
• Applying the code of conduct signed
• The filing system
• Reporting system
• Following up closely with staff reporting to this position.

Delegation of Authority: Project Manager

Education & Experience : 

• Bachelor's Degree in a related field
• Minimum of 1 year of relevant experience in a similar position

Competencies

Functional: 

Proficiency in inventory software, as well as Microsoft Word, Excel, Outlook

Behavioral:

• Communication Skills
• Ability to multitask and deal with stressful situations.
• Ability to adapt to the working environment.
• Ability to work in a team setting