Floor Supervisor - Domaine De Taanayel

General Objectives & Tasks:

• Manage the staff’s working schedule and shifts.
• Provide exceptional customer service and lead staff to do the same.
• Oversee the daily workflow and follow up on preparations and service.
• Handle the operations and work closely in accordance with arcenciel’s policy.
• Provide constructive and timely performance evaluations to nurture a positive environment.
• Maintain an effective working relationship and excellent customer service.
• Respond to customer complaints quickly and resolve them effectively.
• Ensure adherence to all service standards.
• Utilize strong interpersonal communication skills to direct daily operations ensuring the highest standards of quality and productivity.
• Maintain and control the restaurant's inventory.
• Submit orders to preselected suppliers.
• Check up and collect cash registers.
• Maintain quality and safety standards.
• Keep track of customers' orders and handling the steps involved with fulfilling them.
• Implement and fill proper ISO documents.
• Perform other related duties as assigned.

Position Requirements:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient using Microsoft Office or any related software.

Working Schedule: 6 Days/Week, from 08:00 am till 04:00 pm.

Contract Type: 1 year(Renewable).