Programs Officer (Programmatic Learning)

Anti-Racism Movement (ARM) is a non-governmental organization working to dismantle systemic racism and achieve social, economic, and gender justice for migrant workers and racialized groups in Lebanon since 2011. Migrant Community Center (MCC) is a safer space for migrants living under Kafala. MCC works with migrant domestic workers to improve their living and working conditions and build their capacities to self-advocate for their rights as agents and leaders of change. Its programs include community-building, capacity-building, psychosocial wellbeing, community-led initiatives, and advocacy.

Role Profile

Comprehensive Information

Position: Programs Officer (Programmatic Learning)

Employer: Anti-Racism Movement

Department: Programs Team

Reporting to: MEAL Manager

Location: ARM

Working Hours: 40 hours per week

Contract Type & Duration: Fixed Term Employment Contract / 1 year renewable

Job Purpose

Improving the quality of ARM’s work by coordinating and streamlining ARM’s programmatic learning and evaluations.

Areas of Contribution & Related Accountabilities

The jobholder’s responsibilities in this area include:

I) Handling internal programmatic learning:

• Developing and coordinating processes to elicit and document challenges, lessons learned, unintended consequences, etc., as needed, and sharing the findings at a managers/organization level
• Identify learning gaps/opportunities from the data analysis conducted by the MEAL team
• Providing information or empirical data to support team decision-making and planning
• Taking an active role in team and organizational planning

II) Coordinating programmatic/impact evaluations, in coordination with the MEAL Manager:

• Conducting regular activities to collect useful information and feedback from MWs in relation to our work and its impact
• Coordinating annual impact assessments for the different teams (to collect feedback and understand impact) with the guidance of the MEAL Manager or external evaluator
• Supporting in planning and managing organizational strategic workshops (e.g. planning MEAL systems, long-term planning)
• Supporting the work of external programmatic and organizational evaluators and being their main point of contact when needed
• Supporting managers and directors in assessing and reflecting on completed work, by conducting activities such as regular learning meetings for all teams

III) Coordinating staff training program:

This Programs Officer will play the role of “training lead”, in charge of coordinating the training program. This includes:

• Coordinating, organizing, and managing training and capacity-building plans, activities and processes
• compiling training needs collected from staff on a rolling basis
• Identifying and contacting trainers, reference-checking
• Deciding upon fees and drafting LOAs, in coordination with HR
• Ensuring appropriateness of training agenda and contact
• Overseeing all logistical arrangements done by Procurement & Logistics Officer (scheduling sessions, preparing the space, refreshments, etc.)
• Coordinating training evaluation and any other follow-up required

IV) Supporting organizational reporting and documentation:

• Assisting different teams in producing summary and reflective reports on projects when needed Assisting fundraising team with reporting (relevant to role, e.g. qualitative indicators)

Communications & Work Relationships

Internal Communication

• Regular contact with MEAL Manager and Programs Officers
• Regular contact with the rest of the Programs Team
• Regular contact with Advocacy Team
• Regular contact with MCC Team
• Regular contact with Casework Team

External Communication

• Regular contact with migrant community members
• Occasional contact with evaluators, researchers, relevant consultants, etc.

Framework, Boundaries, and Decision Making Authority

The jobholder suggests possible solutions to the MEAL Manager for final decision-making and takes necessary actions once approved.

Knowledge, Skills and Abilities

• Bachelor of Arts or Science in Social Science, Economics, Statistics, Computer Science, or related field
• 1-2 years of experience developing and maintaining M&E and feedback and complaints systems.
• Experience working with and building capacities of staff members is essential.
• Experience working with consultancies is preferred.
• Excellent technical skills in contemporary accountability, humanitarian standards or relevant M&E methods and practices, with hands-on experience in qualitative and quantitative data collection and analysis.
• Proven ability to design and lead training engagements with staff and partners to enhance skills and adapt systems.
• Strong computer literacy, excellent Microsoft Excel skills.
• Strong ability to work independently, multitask, prioritize, and manage time efficiently.
• Excellent interpersonal, organizational, communication, teamwork, relationship-building skills.
• Fluency in English and Arabic is required.
• Strong English reporting skills.
• Knowledge and understanding of human rights and migration issues, and of the situation of migrant workers in Lebanon.
• Excellent negotiation, mediation and problem-solving skills.
• Ability to interact with different stakeholders and work under pressure in complex situations.

Schedule and Salary

• Schedule: 40 hours/week.
• Salary: $1,200-$1,500/month, depending on experience

Timeline

• Deadline for Applications: 8th July 2022
• Starting Date: August 2022.
• Period of Employment: annual renewable contract.

Interested candidates should email their CV and a short cover letter to jobs@armlebanon.org with “Programs Officer” in the subject line.