Communications Manager

MAJOR RESPONSIBILITIES

• Develop Communications plans for new projects and on-going programs.
• Identify and create a vision for the types of stories Anera-Lebanon should tell.
• Maintain an up-to-date knowledge of spaces for policy influence

• Support the country director and regional manager in preparation and production of project reports, position papers and concept papers.
• Manage all outreach and communications reporting requirements at the national office 
• Work with MEAL to produce evidence-based knowledge and then translate it to the public through stories, infographics and other visual means. 

• Along with the communication officers and media freelancers, produce content in the form of video, photos, and stories in accordance with the HQ Communications Plans.
• Manage the production of multimedia resources, both through field level and partnership level support.
• Manage the production of written materials including stories, capacity statements, and reports.
• Contribute to the recruitment and use of freelance and consultant capacity to produce the resources above, when needed.

• Ensure the delivery of social media content on Anera’s social media platforms, including Facebook, Instagram and LinkedIn.
• Coordinate and screen journalist / blogger field visit requests 
• Coordinate visits by Anera leaders, Donors and delegations, influencers and media including required approvals, scheduling, photo opportunities, media interviews, etc
• Train other key staff and act as spokesperson for the office.
• Analyze and report quarterly on key communications and external engagement metrics and adapt as needed for improved reach and share of voice.

• Closely collaborate with Regional and Partnership Communications and Advocacy counterparts to ensure communication deliverables are  adequately aligned with Anera’s overall strategy

• Represent Anera in dialogue with external stakeholders on core humanitarian concerns requiring advocacy engagement, including (but not limited to) issues of child marriage, sustainable development, humanitarian access, etc.

• Ensure communications training for communications and non-communications staff as well as local implementing partners. Ensure they are trained in global communications standards, systems, brand and relevant skills for creating content.
• Advice, train and guide staff in consistently using the brand across all content and external engagement. 
• Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager.
• Perform other duties as assigned by the Line Manager

Required Professional Experience

• At least four years of progressive work experience in communications and/or advocacy in international development context
• Experienced in external engagement with high level stakeholders Ministerial, Ambassadorial, UN- counterparts, institutional donors, local and national authorities, and other decision-makers relevant to the humanitarian industry.
• Understanding of humanitarian relief, recovery and development work
• Excellent networking, relationship building and people management skills.
• Excellent spokesperson skills.
• Solid research, reporting and writing skills.
• Strong journalistic skills, ability to facilitate the collection of photo, video, story and social media resources.
• Ability to work in difficult and stressful conditions.
• Demonstrated ability to think strategically, manage to plan and meet deadlines.
• Prior experience with an international NGO is a distinct advantage.

Required Education/certification

• Master’s degree in Law, Humanitarian Aid, International Development, Journalism, Public Relations, Communications, Social Sciences or related field.

Preferred Knowledge and Qualifications

• Solid knowledge in Microsoft Office and other Communication software
• Knowledge in Graphic Design and Art Direction