Data Entry Clerk - South

INTERSOS is a non-profit humanitarian aid organization that works to bring assistance to people in danger, victims of natural disasters and armed conflicts. Established in 1992 with support from the Italian Federation of Trade Unions, its actions are based on the values of solidarity, justice, human dignity, equal rights and opportunities for all people and respect for diversity and coexistence, paying particular attention to the most vulnerable and the unprotected.

INTERSOS identifies with the core values of CONCORD, the European Confederation of NGOs; it adheres to international codes of conduct for humanitarian organizations and the values and principles expressed within those codes. INTERSOS is recognized by the Italian Ministry for Foreign Affairs, the European Commission and the principal UN agencies; it is privileged to hold an advisory status with the United Nations Economic and Social Council (ECOSOC).

INTERSOS is an independent association which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy coordinates, supports and monitors the planned activities in the countries of intervention carried out by decentralized offices.

Job Title      : Data Entry Clerk

Reports to         : Project Activity Manager (Line Management) & to MEAL & Reporting Officer (Functionally)

Duty Station     : South with regular field visits

Position Type    : Full Time

Job Purpose:

Supports thoroughly the Information Management unit of the Protection and Shelter project in the constant availability of updated project linked data, their correct entry into external and internal databases, their maintenance and analysis with support of the Protection Manager and Project manager.

Generic Duties:

1. Receive daily and weekly reports/reporting & data documents from the Project Activity Manager (POs), Senior Case Workers (SCWs) and protection manager and store them correctly
2. Assist the protection team in the preparation and revision of data and M&E reports related to field activities (weekly/monthly/quarterly) donor reports and other ad hoc reports
3. Compile the monitoring tools on weekly basis (WSS, PCAP, ECA Tracking sheet...etc)
4. Prepare protection reports when needed
5. Comply with donors’ monitoring requirement adopting ad hoc monitoring tools, systems and databases (ex. Activity Info, Internal Reporting System, Refugee Assistance Information System –RAIS- Primero)
6. Responsible for data entry of GBVIMS
7. Support field staff in preparing data processed
8. Contributing to the development of new tools for data collection and analysis
9. Support in the translation of documents when necessary
10. Support in the preparation of basic visibility materials (mainly content) in order to compel with donors and internal requirements.
11. Be available to take part in meetings organized at INTERSOS office or in other offices as per management request.
12. Further to proper check-ups enters on daily base all data into external (UN & partner) and internal (INTERSOS) data bases
13. Process weekly, monthly and quarterly internal and external qualitative and quantitative reports
14. May be asked to perform other related duties as identified by his supervisor.
15. Handle the Complaint Response Mechanism, including hotline, email and complaint boxes, and contribute in setting-up and follow-up a project’s beneficiary complaint and response mechanism (BCRM) in coordination with Consortium partners
16. Provide daily, weekly, monthly and quarterly quantitative and qualitative updates on the base of the tools adopted.
17. Ensure the effective adoption of internal and external monitoring systems
18. Assist the OV Activity Manager in monitoring the OV program, and in gathering and analyzing data
19. Support the PM in visibility design when needed.
20. Cross check and verify data quality and accurate reporting from the field level focusing on clarity, accuracy, consistency and reliability.
21. Responsible for updating on Activity Infor under WASH and Livelihood sector for UNHCR and ECHO Projects
22. Responsible for uploading surveys on KOBO for UNHCR and ECHO Projects
23. Provide assistance in translating and analyzing data from FGDs and surveys into reports for Promosso Project

Specific Duties:

(Can be adapted to the particularities of the job location and the requirement of the project. This section shall be revised whenever a new employee is hired).

Other tasks:

• Support the Protection team with:

• Extract the needed data from Knack and make the required analysis when needed
• Flag to the protecrion manager any gap or challenge on Knack
• Be ready to recieve team querries about the any data issue related to knack or the other monitoring tools filed on weekly basis

Competencies:  (Knowledge, Skills & Abilities)

Professional Competencies:

• Minimum of 1 year of relevant work experience.
• Computer proficiency (Word, Excel – proficient in formulas and charting, outlook).
• Reporting skills.
• Good level of numeracy.

Education:

University degree in Information Technology, information management, Statistics, or related field.

Behavioural competencies:

•  High level of confidentiality and respect of data protection protocols.
• Attention to details.
• Teamwork
• Communication Skills
• Planning and Organizing
• Flexibility and adaptability
• Initiative
• Driving and achieving results
• Humanitarian motivation and commitment to INTERSOS values
• Respect of INTERSOS policies and procedures

Languages:

• Fluency in Arabic & English.