Knowledge Management Officer

ABOUT NAFDA

nafda is a citizen-powered movement, which aims to spark change in the education system by empowering schools to lead bottom-up transformative change. We are on a mission to empower school leaders, educators, and other key education actors to implement and cement innovative participatory approaches to education.

We envision an equitable and inclusive student-centered education system that builds the engaged citizens of tomorrow, where schools have more autonomy to implement participatory local solutions that improve the school and impact its direct community.

Nafda is working with 20 schools to build a movement of change. Our projection for the future is to have 100 new schools in 2023 and 1000 by 2025. Learn about what we have been doing for the past year in this narrative: https://docs.google.com/document/d/1W4bnlvzyTbzNXRJdWbHEGHthUf_h1c4zGFI… ppt:  https://www.canva.com/design/DAFCQ4bAiRg/2RdpzTMIHxrHHUD_ymebZA/view?ut…;

Job Overview

Scale is a key component at nafda. 20 Nafda schools are currently working on their 100-day projects. They are documenting their experiences with the support of coordinators and coalition partners. The plan is that the documentation of these projects, transformed by the KMO, will help the next batch of 100 schools to learn and scale these transformative projects and experiences in their schools. This entails transforming all accumulated knowledge and data from tacit to explicit, explicit to organized, organized to sharable and shareable to evolving. 

The KMO has two main overarching goals that should be accomplished by December 2022. The first one is to ensure at least 30 100-day projects are documented in a clear way so that the next 100 schools can learn from the pioneering schools’ experience and scale the projects. The documentation will be shared with the schools through an LMS that is currently under development. The second role is to design/ organize 6-8 courses based on created available knowledge on the aforementioned LMS. Examples of these courses are: about nafda, nafda core values, school leadership and management ect..

Nafda’s KMO ensures everyone in the nafda movement (team, enablers, schools, and coalition partners) has the information they need related to the LMS. The KMO owns the ongoing governance of a knowledge base, including its overall health and best practices by designing the content on nafda’s LMS overall structure. The KMO takes all the schools’ documentation and presents it in a well-designed manner. 

Job Description

• Define the knowledge management strategy for our knowledge base and maintain high-quality, up-to-date, and searchable content for audiences of varying skill level.
• Work effectively with lab coordinators, schools, coalition members, and subject matter experts to develop and improve products that will be put on the nafda LMS.
• Organize content creation and diversify the course components (videos, screen recording, texts, audios, testimonies, infographic…)
• Lead, coach and develop a team of authors in the 100-day challenges
• Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving or surpassing them.
• Promote collaborative tools such as activity rooms to facilitate sharing of ideas and work among internal teams and external partners;  
• Provide support for the establishment and nurturing of communities of practice, including workshops, one-on-one guidance, and troubleshooting;  
• Share experiences across communities of practice, and networks on innovative approaches in knowledge sharing, including preparation of case studies;  
• Help monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs/opportunities;  
• Help disseminate information about the organization's knowledge sharing program to internal and external audiences, including organizing knowledge sharing events (such as knowledge fairs, site visits, interviews), maintaining communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparation of presentations.  

Key Requirements:

• Holds an MA degree in education from a reputable university
• Previous experience in content development, pedagogical and andragogical methods
• Excellent command of Arabic and English (Both spoken and written). French is a big plus
• Excellent computer skills (Google suite, Canva…)

Key Characteristics:

• Learning experience designer
• Empathetic Curiosity
• A willingness to do the dirty work
• Excellent written skills
• Soft management skills
• Project management and coordination
• Priority management 
• Analytical thinking