HR Officer

Job Purpose

The HR Officer will support the HR Coordinator to ensure the proper implementation of HR policies and regulations within the organization. He/She will work under the supervision of the HR Coordinator to coordinate human resources activities, such as employment, compensation, benefits, performance appraisal, training, and all employee related services. 

Main Responsibilities

• Ensures implementation of HR processes as per Mercy-USA rules, regulations, policies and strategies;
• Assist HR Coordinator and Head of Departments in the recruitment process; drafting job descriptions and vacancy announcements, and in preparing the  necessary recruitment documents;
• Support and maintain the  human resources system and assist users/employees.
• Identify legal requirements and government reporting regulations affecting human resources functions and ensuring policies, procedures, and reporting are in compliance
• Implement new employee orientation programs to foster positive attitude within Mercy-USA and with external stakeholders.
• Ensure a properly working filing system of personnel files with respect to relevant documents, contracts, and payment files, performance reviews, and terminations, and promotions.
• Support and maintain benefits programs such as pension plans, vacation, sick leaves and employee assistance.
• Support department heads in responding and handling all staff complaints. Advise management of the appropriate resolutions to employee related issues
• Respond to personnel queries regarding policies, procedures, and programs
• Support and manage performance appraisal review programs to ensure effectiveness, compliance, and equity within the organization
• Assist HR Coordinator ensuring that policies comply with Lebanese local laws as well as attending any relevant legal hearings related to staff
• Investigate accidents and prepare reports for insurance carriers where necessary. Coordinates Safety and Security Committee meetings and acts as Safety and Security assistant
• Ensure HR processes and relevant templates are followed, well organized and well documented. 
• Support HR Coordinator or his representative in preparing a budget for human resources operations as well as security and personnel safety budget requirements.
• Prepare reports and recommend procedures to reduce absenteeism and turnover. 
• Maintaining the confidentiality of records including maintaining employee records, ensuring personnel files are updated and reviewed every 3 months, timely collection of personnel timesheets and time stamp review, supporting in the processing of wages on a monthly basis and maintaining records of absence, vacation and punctuality 
• Maintaining applicant records including CVs, IDs and other relevant documentation. 
• Ensure the staff have conducted the relevant required training(s) 
• Keeping a high level of coordination with the project and finance team
• Prepare any ad-hoc report request by the supervisor
• Review the HR documents and ensure that all paper trails are completed in line with Mercy-USA policies and procedures

Minimum Hiring Requirements 

• Bachelor’s degree in Human Resources Management; business Administration or related field
• 2-3 years experience in Human Resources Management
• Previous experience in administering entitlements & benefits, recruitment and contracts
• Fluency in English and Arabic is required
• Work experience with INGOs or NGOs is desirable