Amel is looking for one Referral Focal Point to support the implementation of the health project in the three Primary Health Care Centers of Bazourieh, Khiyam and Tyre. The full-time Referrals Focal Point will work in close coordination with the PHCC team, and more specifically with the social workers.
Assignment
The full-time Referral Focal Point will be responsible for ensuring appropriate response to the unmet health needs of persons of concern in South Lebanon, safeguarding their access to the needed services. She/ he will work from 8 am to 4 pm, from Monday to Friday.
She/he will report to the Health field coordinator.
Tasks and duties
- Act as a primary focal point for receiving individual health referrals for persons of concern from UNHCR, Amel and other partners.
- Channel the cases received through the appropriate specialized health services and provide feedback to the referring organization as needed on the referral outcome.
- Ensure close follow up on all managed cases, until access is ensured, to the extent feasible.
- Keep track of cases referred in a tracking sheet, that would allow relevant data extraction, and make sure it is regularly updated.
- Liaise with various stakeholders including POCs, PHCs, hospitals, partners, NextCare and other relevant entities, as needed to ensure proper follow up on cases managed.
- Advocate with the relevant stakeholders to ensure access.
- Report to UNHCR Health FP and to Amel FP on any issues to address the health and protection needs of refugees
- Report to Amel on a monthly basis
- Ensure knowledge and understanding of the relevant referral pathways and SOPs.
- Report non-conformities identified in the provision of health services at PHCs or hospitals.
- Ensure confidentiality of the medical information of POCs.
- Report on weekly basis (Wednesday midday) on the relevant activities, including figures of cases managed.
- Participate in regular meeting with Amel health team, and other organizations
- Conduct field visits to the PHCCs of Bazourieh, Tyre and Khiyam
Intervention Sectors
Health
Human Rights & Protection
Location
- Lebanon
- South Lebanon
- Tyr (Sour)
- Bazouriyeh
- Lebanon
- South Lebanon
- Tyr (Sour)
- Tyr (Sour)
- Lebanon
- Nabatiyeh
- Marjaayoun
- Khiyam
Application Deadline
Organisation
Salary Range
800 to 1200 (USD)
Contract Type
Full Time
Application Submission Guidelines
Please mention the title of the position you are applying for in the object of your email.
Amel Association International is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.
Amel has a Zero Tolerance policy on sexual exploitation and abuse, and sexual harassment: Candidates will not be considered for employment with Amel if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.
Requires a Cover Letter?
Yes
Experience Requirements
3 to 5 years
Education Degree
Masters Degree
Education Degree Details
- Education: B.Sc. Public Health or any other relevant field, or relevant work experience in case management, preferably in health.
- MS office proficiency
- Reporting skills
- Experience: Desirable 2 years of relevant experience, previous experience in an NGO and humanitarian field is an advantage.
- Excellent interpersonal communication skills
- To believe in concepts of equity, human rights, neutrality and impartiality.
- Commitment to Amel Association’s values and UNHCR’s values and Code of Conduct
- Respect people privacy and ensure confidentiality of the information shares
- MS office proficiency
- Reporting skills
- Experience: Desirable 2 years of relevant experience, previous experience in an NGO and humanitarian field is an advantage.
- Excellent interpersonal communication skills
- To believe in concepts of equity, human rights, neutrality and impartiality.
- Commitment to Amel Association’s values and UNHCR’s values and Code of Conduct
- Respect people privacy and ensure confidentiality of the information shares
Arabic
Fluent
English
Fluent
French
None
Hide guidelines for wrong answers
No