ICT Specialist

MoET will oversee grain imports in Lebanon and is the implementing agency of the Project. MoET will coordinate with the Ministry of Finance (MoF) and Bank du Libnan (BDL) on fiduciary aspects. While no project implementation unit will be established, project implementation will rely on a designated project task team, consisting of MoET staff with clearly assigned roles.  External consultants will be hired to complement MoET staff in key areas such as fiduciary and strengthen capacity.

Framework Agreements between MoET and selected local importers (Eligible Importers) will be put in place to state the roles and responsibilities of each party, lay out the technical and contractual requirements for wheat import purchases, and set the rules for pricing and payments.

II. Assignment objectives:

MoET is considering the appointment of an Information and Communications Technology (ICT) Specialist, as part of the project task team, who will be responsible for the implementation and administration of all ICT infrastructure and applications to be used by the MoET project team in accordance with best practices in ICT, and the World Bank Guidelines for ICT Management.

III. Responsibilities of the ICT Specialist

• Implements and maintains all technology infrastructures and applications needed by the MoET project team
• Improves the existing technical systems (if any) of the company to ensure all employees have the technology they need to complete their work and the organization’s important files and information remain safe and intact.
• Review diagnostics and assess the functionality and efficiency of systems
• Implement security measures
• Monitor security certificates and company compliance of requirements
• Offer technical support to company staff and troubleshoot computer problems
• Install and update company software and hardware as needed
• Anticipate and report the cost of replacing or updating computer items

IV. Minimum qualifications:

The ICT Specialist should have a Bachelor's degree in information technology, computer science, software engineering or a related field. Proven experience in managing IT infrastructure and services. Experience with computer networks, network administration, and network installation. The ICT specialist should also have a variety of soft skills, technical skills and industry knowledge to   provide the most efficient and comprehensive support to the project team. These skills include:

• Working knowledge of relevant operating systems, software and programming
• Excellent problem-solving and critical thinking skills
• Keen attention to detail
• Good organization, time management and prioritization
• Efficient troubleshooting abilities
• Effective communication skills, including speaking, writing and active listening
• Great customer service and interpersonal skills

V. Duration of Assignment

The contract period is for one year on full time basis.