Birth Cash Assistance Team Manager

1- GENERAL OBJECTIVE:
The Birth Cash Assistance (BCA) Team Manager will specifically oversee the implementation of a Sexual and Reproductive Health (SRH) oriented project aiming to improve access to SRH information, primary healthcare services and most importantly institutional deliveries at secondary healthcare contracted hospitals.
The main activities of the program are represented in the provision of community-based SRH consultations, counseling and awareness raising provided through Midwives. More importantly, the provision of Birth Cash Assistance (BCA) for identified vulnerable pregnant and adolescent women/girls. The project also entails providing community awareness sessions adopted within a community health club approach which encourages behavioral change being through iterative awareness set of health sessions that is supplemented with NFI distribution.
The BCA Team Manager is responsible for the proper management and implementation of the project that embodies an attempt to improve access to essential SRH services which feeds into the strengthening of SRH primary and secondary healthcare services.
The BCA Team Manager will work under the supervision of the Deputy Health Project/Program Manager (DHPM).
The BCA Team Manager position’s major objectives are to properly achieve the following global tasks:
- Proper implementation of all aspects of the project (activities and financial follow up);
- Team management of PU-AMI’s staff allocated to the grant (BCA Officers and Midwives);
- Regular reporting (i.e. narrative and financial monthly, quarterly reporting, semi, annual and final reporting);
- Capitalization of the lessons learnt for future interventions;

2- RESPONSIBILITIES AND TASKS:

1. MANAGEMENT OF THE OVERALL PROJECT ACTIVITIES:

- Manage the project in line with the project’s documents and activity forms;
- Prepare, manage and regularly update the project work plan;
- Ensure timely and quality implementation in compliance with the defined project strategy as well as PU-AMI and donor guidelines;
- Work in close collaboration with Deputy and Health Project/Program Manager to properly achieve the required targets;
- Ensure accurate and smooth translation of the program goals into the implemented activities;
- Track the defined performance indicators, and report the progress, improvements or reorganization of needs to the line manager;
- Prepare monthly reports, quarterly and six months’ reports including narrative ones as well other ad hoc reports, according to PU-AMI’s procedures and donor’s requirements;
- Transmit internal and external reports to DHPM while making sure to meet the internal and the external contractual deadlines;
- Ensure the integration of activities with other PU-AMI projects ongoing for the area of intervention (i.e. MADAD, AFD, BPRM, etc.), and the coordination with other Managers to guarantee complementation of the actions with ongoing PU-AMI’s interventions;
- Guarantee the suitability of the program and its compliance with the health and protection policies and procedures outlined by PU-AMI in Lebanon;
- Contribute to elaborate trends and situation analysis when requested.

2. FINANCIAL MANAGEMENT AND BUDGETING:
- Plan and monitor the actual expenditures paid by the beneficiaries and report any discrepancies or bridging of the contract to DPM/HPM;
- Hold the final responsibility for verification of all supporting documents for the payments (i.e. Community Health Volunteer payments, BCA payments, etc.).

3. PROCUREMENT AND LOGISTIC FOLLOW UP:
- Prepare purchase requests, verify and approve purchase orders, in line with the budget and the procurement plan for the grant;
- Ensure purchases of goods, services and supplies are in line with the relevant PU-AMI procurement guidelines and procurement plan;
- Address his/her logistical needs to the Logistic Manager, and in line with available budgets and in coordination with Deputy Field Coordinator/Field Coordinator;
- Respect the purchasing rules specific for the program, in order to ensure that the requests are realistic in line of procurement timelines;
- Contribute, when requested by Deputy Field Coordinator/Field Coordinator, to bid analysis and call for tenders, in cooperation with the base logistic department;
- Communicate with the Logistics Manager and the Logistic Department on a weekly basis about the needs related to vehicles and communication equipment, including IT and assets, for the implementation of the program;
- Organize the logistical components of his/her program, including distribution plan, delivery, on-site organization in cooperation with her/his team and the Logistic Department at the base level.

4. IMPLEMENTATION, MONITORING AND INFORMATION SHARING OF THE PROGRAM:
- Ensure that direct beneficiaries, PHCC staff, local communities (CHVs) and hospitals staff understand the project objectives and participate actively in the implementation;
- Plan accordingly activities based on an effective timeline and working plan. In case of delays, directly inform DHPM and propose solutions;
- Ensure the implementation, monitoring and evaluation of activities according to the MEAL plan with the support of the MEAL Manager and DHPM;
- Contribute to the definition of MEAL tool for the program monitoring (i.e. Patient Satisfaction Survey, Post Distribution Monitoring, etc.) in cooperation with the MEAL Manager, DHPM and technical departments (Health CO/DHCO/CHS);
- Undertake analyses and transmit the data analyzed to the Deputy Field Coordinator/Field Coordinator, Health and Protection departments in Coordination office;
- Produce and disseminate reports of the monitoring and evaluation exercises, when requested;
- Ensure proper archiving of all the documents, tools and training materials produced in the context of project/s and ensure the availability of the verification sources mentioned in the proposals.

5. TEAM MANAGEMENT AND CAPACITY BUILDING:
- In collaboration with the HR department, participate in the recruitment process(es) of staff under his/her line management and support when needed in: drafting job descriptions/technical tests/interview forms, shortlisting resumes and conducting interviews;
- Brief newly recruited personnel under his/her management on their roles and responsibilities;
- Ensure the adherence of his/her subordinates to all PU-AMI’s policies, rules and regulations;
- Ensure the respect and implementation of HR procedures in accordance with PU-AMI’s Policies and Guidelines (i.e. daily management, disciplinary procedures, performance appraisals, leaves management, trainings and capacity building, etc.) in collaboration with the Human Resources department;
- Monitor and provide objective feedback related to the performance of the staff under his/her supervision (including staff performance appraisals every 6 months) to promote professional development;
- Provide technical support and guidance to subordinate(s) and team members;
- Ensure good communication, coordination and information level of each member of the field teams during regular coordination meetings (or other when required);
- Create coordination mechanisms specific to the team, and ensures proper supervision on daily basis;
- Identify and anticipate training and capacity building needs of the team supervised based on appraisals conducted and needs detected;
- Solve team conflicts and ensure team building and discipline.

6. SAFETY AND SECURITY MANAGEMENT OF STAFF:
- Ensure that bases security rules, contingency planning are very well known by the team falling under his/her responsibility, and that safety rules are respected by each team member;
- Report any safety issue during movement, activity implementation or threats received in the field to the security focal point or Field Coordinator;
- Immediately stop or freeze any operation or activities in case of threat, and alert the security focal point or Field Coordinator without delay, in case of immediate or real danger to the team;
- Ensure that project/s, methodologies, or selection criteria do not harm beneficiaries, PU-AMI staff or any other persons;
- Ensure the safety of her/his team while in the field implementing activities, using all the safety measures, specifically adhering to COVID-19 preventive measures (i.e. mask, gloves, gel, etc.);

7. REPRESENTATION, LIAISON AND EXTERNAL COORDINATION:
- Attend and actively participate in relevant meetings with local partners, stakeholders and donor for health and/or protection topics, and provide qualitative minutes/reports when requested by the line manager at the regional level;
- Actively participate to specific meetings related to the main activities implemented (i.e. Health meeting groups, RH group, etc.) or when requested by the line manager at the regional level;
- In the event of visits from Donors, participate actively in the preparation and the smooth organization of the visit;
- Organize regular bilateral meetings with the managed team to gather feedback and disseminate relevant updates on activities;
- Engage in bi-lateral meetings with other INGOs and NGOs active in relevant sectors and geographical areas to avoid duplication;
- Ensure systematic information and update sharing with the Deputy Health Project Manager;
- Participate in the monthly Health meeting, base meetings and any ad-hoc meeting(s) when necessary;
- Ensure proper coordination with other health team members under other projects.

8. REPORTING:
- Translate donor’s requirements into reporting deliverables;
- Ensure that all data is operationally accurate before sharing with the DHPM, HIS Team Manager while meeting deadlines;
- Monitor and report any trends concerning project implementation through the reporting tools and SOPs;
- Draft and deliver routine and ad hoc reports when needed to understand various aspects of the project’s outcomes;
- Assist in monthly and quarterly data analysis and provide feedback;
- Identify, lead, and oversee project's reporting needs to establish an effective reporting cycle and report for any delay during the project implementation.

The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.

3- MAIN PRIORITIES OF THE DEPARTMENT:
- Provide consolidated and quality reports on weekly, monthly and compile monthly and annual basis or any ad hoc requested data;
- Provide continuous feedback to the staff and line manager on challenges and lessons learnt for continuous improvement on better health care at community, PHCC and Hospital level;
- Recruit the BCA health team and ensure the deliverables of the project are met.

QUALIFICATIONS:

MANDATORY REQUIREMENTS:

- Language Skills: Fluent in Arabic and English (speaking/ reading/ writing).

- Education Degree: University Bachelor degree in Health major (Nursing, Public Health, Laboratory, Midwife, Medicine, and any other allied health majors); accepted also social/protection degree but with strong/solid background/experience in health. Master’s degree in public health is an asset.

- Work experience: General management experience, preferably minimum experience of 2 years in a management role or health management role/Health Project Manager, or Health Team Manager. Proven experience with international INGOs is a must.

- Knowledge of the project cycle management and logical framework; ability to monitor activities’ indicators.

- Excellent knowledge of South Governorates and needs prevailing in the area;

- Excellent writing and analysis skills are mandatory;

- Excellent knowledge of SRHR, challenges and barriers in Lebanon;

- Good knowledge of the protection sector, including being familiar with protection principles, protection risks case management processes and safe referral processes is an asset.

- Knowledge of the SHR framework and ANC/PNC protocols from MOPH and experience with Phenics system for data analysis and reporting;

- Preferable experience at community level and with local PHCCs;

- Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook.

- Other requirement: Valid driving license (For minimum 1 year)

Assets:

- Other knowledge: Acquaintance with INGO' rules, procedures, regulations and humanitarian principles

- Transversal skills: Honest and trustworthy, Motivated and dedicated to his/her job, Excellent communication, conflict solving and diplomacy skills to manage relationship in potentially tense situations, Strong motivation to help people in need, Understanding of the political situation in the area, Ability to analyze and suggest improvements of the activities, Ability to adapt or change priorities according to the changing situation within a mission or the organization itself, Able and willing to learn to extend his/her scope of work, Well organized and hard worker, Able to manage stress and pressure, Able to manage priorities, take initiatives and work without constant supervision, Ability to remain neutral and impartial.