CP Case Manager

Main Responsibilities:

Ability to Organize and implement trainings on referral and case management when needed.

Conduct alone and / or support the caseworkers in family visits if necessary.

Ensure that files, registers and computer databases are stored confidentially and are used in an appropriate and correct manner.

Supervise and coach case workers on the identification, assessment, documentation, referral (to relevant services) and follow-up of at-risk children and families (Case Management)

Ensure that case workers respect confidentiality and follow ethical guidelines, through conducting regular meetings with the caseworkers.

Document and report the cases closed.

Ensure proper coordination between the PSS activities implemented and the case management work.

Submit reports concerning implemented outreach activities and overview on the case management.

Conduct timely data collection, entry, analysis, quality assurance, sharing of information and learning, etc.

Coordinate with MEL Manager to use the appropriate monitoring, tracking and reporting systems, tools and templates that enhance monitoring of project outputs and quality.

In coordination with the MEL Officers, update and maintain the project database and indicator tracker.

Conducting MEL tools in coordination with MEAL team (satisfaction surveys…)