Project Assistant

Job Purpose:

The Project Assistant, with the guidance of the Senior Project Officer, will implement Basic Assistance activities in North Lebanon, Akkar, and T5.

The project aims to reduce and/or mitigate protection risks and reinforce coping capacities of vulnerable refugees, Lebanese and stateless persons by improved access to protection services and multi-purpose cash assistance.

Main duties & Responsibilities:

Identification and assessment of beneficiaries.

• • Identification of people at risk within the Concern’s area of intervention to be eligible for multi-purpose cash assistance (MPCA):
  • Participate in the development of the MPCA eligibility tool
  • Assessment and verification of beneficiaries using the MPCA tool developed by Concern

Provision of multi-purpose cash assistance (MPCA)

• • Ensure effective and timely communication of the project activities and selection criteria to targeted beneficiaries and wider communities
  • Assist organisation of cash distributions in line with Standard Operating Procedures, and support Senior Project Officer to ensure cash is delivered safety and on-time to selected beneficiaries
  • Participate in relevant assessments/surveys (needs, baseline, markets) in collaboration with the M&E team

Follow up on assistance

• • Full monitoring of beneficiaries receiving MPCA (including cash post-distribution monitoring) at a minimum of 1,3 and 6 months after the start of the agreement
  • Preparation of an adequate filing system.

Referrals & Service Mapping

• • Manage and track referrals through the relevant referrals system (RAIS/RIMS/etc.) and in coordination with the other Concern departments.
  • Provide documentation and information about all services in the area (including addresses and contact details) to beneficiaries after identification of service of each Municipality of intervention as well as nationwide.
  • Identification of beneficiaries requiring other services and full follow up of referral to other services, especially for beneficiaries residing in unoccupied and transitionary shelters.
  • Coordination with Concern’s Case Management team for identification of protection cases
  • Sharing of Concern Complaint Response Mechanism and contact details.
  • Follow up on incoming referrals to the shelter team including assessment and response.
  • Follow up on outgoing referrals from the Shelter team

Reporting and Communication

• In coordination with the WASH/Shelter team, support Concern to meet its minimum quality and accountability requirements in emergencies
• Document and record all work fully including any dispute, referral issues, etc.
• Document and file in a confidential way documents related to ECA (Emergency Cash Assistance) for the GVB survivers under the casemanagment services.
• Facilitate communication flows between refugee leaders, community focal points, and Concern staff by providing timely information as required
• Coordination with other programme teams to ensure effective identification of beneficiaries and assistance to these beneficiaries.
• Report progress on activity info and RAIS on a daily, weekly, and monthly basis.

Programme Management

• • Develop weekly and monthly work plans and ensure that these are implemented
  • Develop weekly, monthly, and quarterly work reports.
  • Ensure that accurate programme databases are maintained
  • Conduct additional tasks as requested by the Senior Project Office and Project Manager.
  • Adhere to the standards of conduct outlined in the Programme Participant Protection Policy (P4) and Concern Code of Conduct, Child Safeguarding Policy and Anti-Trafficking Policy, and Concern Anti-fraud Policy.
  • Support and promote the standards outlined in the Programme Participant Protection Policy (P4) and Concern Code of Conduct to their team, partner organizations, and beneficiaries, and be committed to providing a safe working environment.
  • To contribute to the establishment of preventive measures to reduce the potential for abuse in the Concern programme (as per P4 section 6)
  • Support Concern’s work in Lebanon by undertaking other tasks as appropriate and required

Emergency response

The concern is committed to responding to emergencies efficiently and effectively to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and Lebanon Programme is to respond, you may be requested to actively participate in the response, regardless of location, and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Person specification:

Essential

• Degree in the social sciences: Psychology, Social Work, etc.
• Experience in cash transfers, particularly multi-purpose cash assistance.
• Knowledge of protection principles in humanitarian aid;
• Excellent communication skills, including training and facilitation;
• Good team player;
• Excellent information technology skills;
• Diplomacy, assertiveness, and cultural sensitiveness;
• Fluency in English and Arabic written and oral.
• Flexibility in working overtime when needed and ability to handle pressure well

Desirable

• Good organizational and planning skills
• Good computer skills particularly Microsoft office packages
• Excellent verbal and written communication skills, with strong attention to detail
• Certificate in Cash-Based Programming (e.g. CALP Core CVA Skills)
• Experience using technology, e.g. digital data gathering devices

Concern Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.