Case Manager

Duties and Responsibilities

Supervision:  

Under the regular supervision of the Team Leader , the Case Worker will be responsible of:

• Alerting The Team Leader Officer immediately of urgent
  threats to children’s health and safety at the individual or community level;
• Preparing prior to the Case Management meetings challenges and updating on specific cases;
• Preparing minutes of meetings to be shared with the team Leader and therapists;
• Participating in individual and group supervision regularly;
• Ensuring that the Case Management system is functional and follow the national SOP

Implementation:

• Conducting  home visits when and as necessary;
• Participating and support the identification of children at risk and/or child survivors;
• Receiving referrals for case management
• Providing individual case management for children in
  accordance with all case management steps and related tools and procedures;
• Conducting assessments and prioritizing cases according to risk;
• Developing case plans responding to needs, harm, and building on family and child’s strengths;
• Following up, monitoring and reviewing cases according to time scale target;

Documentation:

• Ensuring the correct documentation and compilation of case management forms in accordance with all case management steps and related tools and procedures (especially Data Protection Protocol and Information Sharing Agreements);

Coordination:

• Coordinating with other agencies focal points on individual referrals;
• Ensuring problems/challenges are referred to the Team Leader for resolution;
• Organizing inter-agency case conferences as necessary in coordination with  the Team Leader
• Maintaining and updating spreadsheets mapping services and focal points according to location;
• Collaborating closely with the Psychosocial team and the other sectors team;
• Attending regularly case management meetings at field level;

Reporting:

• Writing weekly report that includes data compiling of case load, analysis of trends, challenges and recommendations;
• Providing weekly input to the Team Leader outlining the progress of work;
• Participating in trainings and workshops;

Other

Other duties as assigned by the Team Leader to enable and develop Father Marwan Ghanem’s Correctional Center programs;

WORKING CONDITIONS

THE CASE WORKER WILL OPERATE UNDER THE SUPERVISION OF THE TEAM LEADER

PERFORMANCE EVALUATION

Performance will be evaluated by the Team Leader, in consultation with the Executive Director and Human Resources Manager

Qualifications

Experience Requirements:
Minimum of Three years of case management work experience (mandatory);
Experience in working with children (mandatory);
Working experience in NGO (Preferable);

Required Skills:
Strong networking and coordination skills,
Strong multitasking and organizational skills,
Demonstrated willingness to be flexible and adaptable to changing priorities
Developed skills with computer applications including word and Excel in particular,
Fluency in written and spoken Arabic 
English speaking is an asset;   
Experience in working in emergencies 
Knowledge of Child Protection database / CPIMS 
Advanced communication skills,
Excellent interpersonal skills