Country HR Officer

INTERSOS is a non-profit humanitarian aid organization that works to bring assistance to people in danger, victims of natural disasters and armed conflicts. Established in 1992 with support from the Italian Federation of Trade Unions, its actions are based on the values of solidarity, justice, human dignity, equal rights and opportunities for all people and respect for diversity and coexistence, paying particular attention to the most vulnerable and the unprotected.

INTERSOS identifies with the core values of CONCORD, the European Confederation of NGOs; it adheres to international codes of conduct for humanitarian organizations and the values and principles expressed within those codes. INTERSOS is recognized by the Italian Ministry for Foreign Affairs, the European Commission and the principal UN agencies; it is privileged to hold an advisory status with the United Nations Economic and Social Council (ECOSOC).

INTERSOS is an independent association which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in Italy coordinates, supports and monitors the planned activities in the countries of intervention carried out by decentralized offices.

Job title       : Country Human Resources Officer

Reports to        : Hierarchical: HR Coordinator for the country HR Management tasks and to Head of Base for Base HR tasks

Functional: HR Coordinator

Duty station     : Beirut, Mount Lebanon, with regular field visits

Position type    : Full-time

Job Purpose:

Is responsible for the implementation of Human Resources policies and procedures, and the correct administrative management of all staff working in the project according to HR Coordinator’s indications and INTERSOS procedures, in order to ensure legal compliance to local laws.

Under the supervision of the HR Coordinator the Country HR Officer will be in charge of the HR management and payroll management and relevant processes on a country level.

Due to the nature of the position, a strong knowledge of tax and wage laws and common fiscal procedures is necessary together with excellent communication skills and computer literacy, especially with Microsoft Office applications.

Generic Duties:

Payroll Management (Country Level):

• Generate the monthly payroll for all national employees; Prepare and submit paper payroll checks.
• Collect banking information.
• Have a knowledge of and keep updated with the taxation of salaries, benefits, and other factors according to labor law.
• Maintain and document all payroll records.
• Enter data into the HR database and personal files and keep them up-to-date in order to facilitate HR processes management.
• Issue the monthly pay slips and follow up on relevant signatures.
• Liaise with HR Coordinator and other departments on the final legal and financial checks to be done in relation to the payroll.
• Respond to employee inquiries regarding payroll issues or concerns.
• Generate the monthly consolidated HR File and share it with relevant departments.

HR Management (Country Level):

• Guide and support managers and staff on HR policies and procedures and monitor the implementation of the rules in line with the Internal Regulation and Labor Law.
• Conduct field visits to handle HR related topics and support the bases with recruitment, performance management, capacity building, disciplinary measures, well being initiatives and other HR matters.
• Support, in close coordination with the HR Coordinator, the managers in detecting training needs through consolidating staff performance results, in properly evaluating people performance and in potential identification, and follow up on action plans to improve people capabilities.
• Plan and conduct internal HR workshops and trainings for national staff according to organizational needs.
• Assist in the recruitment process and conduct interviews to select applicants who meet the specified criteria for the position as per the recruitment policy and in close coordination with the line managers.
• Liaise with managers in developing and updating job descriptions and competency frameworks, while ensuring consistency and harmonization between bases and departments.
• Update the organizational chart of the Mission on a monthly basis in consultation with relevant staff.
• Liaise with external counterparts on human resources related issues.
• Prepare and share statistical HR reports as requested.
• Fulfilling other duties of similar level as needed.

HR Administration (Beirut Mount Lebanon Base):

• Under supervision of the HR Coordinator executes administrative, legal related tasks and payroll procedures ensuring that all data related to monthly salary calculation of national employees of the project are correctly collected (days off, unpaid leaves, sick leaves, overtime, etc.).
• Ensure hiring, carry out amendments and contract termination formalities for employees at base level, according to labor local laws, preparing all mandatory tax declarations in order to ensure legal compliance.
• In close collaboration with the Project/Program Manager and HR Coordinator, looks for the best options to avoid and/or solve possible employees’ conflicts in the project.
• Conduct the HR induction for national staff, in consultation and collaboration with Project/Program Managers.
• Support the base with performance management, capacity building, disciplinary measures and other HR matters.
• Follow up on the implementation of the staff performance appraisal system.
• Take lead of the base recruitment and conduct interviews to select applicants who meet the specified criteria for the position as per the recruitment policy and in close coordination with the line managers.
• Archive the personnel documentation and keep it in order.
• Fulfilling other duties of similar level as needed.

Competencies (knowledge, skills and abilities)

Professional competencies:

• Minimum 4 years of relevant work experience in related field with demonstrated experience in payroll.
• Strong understanding of HR services and Labor Law.
• Strong organizational and mathematical skills.
• Excellent knowledge of spreadsheets and word processing tools.
• Proficiency in MS office.
• Good understanding of the humanitarian context.
• Experience in staff contracts writing is a plus.

Behavioral competencies:

• Excellent communication skills
• Relationship Building and Teamwork
• Planning and organizing; Ability to establish priorities and to plan, coordinate and monitor own work plan and those under his/her supervision.
• Strong analytical thinking, problem solving, and decision making.
• High level of flexibility and adaptability
• High level of integrity and transparency
• Capacity to work under pressure, while ensuring accuracy, confidentiality and attention to detail.
• Initiative
• Strategic vision
• Leadership: developing and motivating staffs
• Driving and achieving results
• Humanitarian motivation and commitment to INTERSOS values
• Respect of Intersos policies and procedures