Community Health Field Officer

Première Urgence - Aide Médicale Internationale (PU-AMI) is a non-profit, non-political and non-religious humanitarian NGO. Its objective is to provide a comprehensive response, in line with humanitarian principles and applying both needs based and rights based approaches, to conflict affected populations. PU-AMI promotes humanitarian access and dialogue with all components of the civil society and reinforces the capacity of each vulnerable community (refugees, vulnerable host community) to become self-reliant and resilient, by responding to immediate needs and strengthening their socio-economic empowerment. Today, PU-AMI is intervening in 21 countries in Africa, the Near East, Caucasus, Asia and the Caribbean to cover the needs of populations affected by conflict, natural disasters or economic crises. PU-AMI in Lebanon has been implementing emergency and recovery projects in Water, Sanitation and Hygiene, in Shelter Rehabilitation, Health, Protection and in Livelihood Recovery sectors. SUPERVISION UNDER THE DIRECT SUPERVISION OF
Emergency Response Mechanism (ERM) Team Manager UNDER THE TECHNICAL SUPERVISION
Deputy Health Project Manager
Health Project Manager UNDER THE OVERALL SUPERVISION
Field Coordinator IN SUPERVISION OF
Community Health Volunteer(s) OVERALL MISSION
1- GENERAL OBJECTIVE
Under the direct supervision of the ERM Team Manager, the Community Health Field Officer is responsible for the implementation of the community outreach activities based on PU-AMI’s Health Intervention Strategy in the
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supported catchment areas of the CTC/CTU and other priority assigned areas. The Community Health Field Officer will also rove around CTC/CTUs, and will follow up on cases based on the project’s framework and needs.
2- RESPONSABILITIES AND TASKS
1. ENSURE PROPER IMPLEMENTATION OF ACTIVITIES
 Lead the implementation process of the tracking system for referrals between the community, CTC/CTU and hospitals. In addition, liaise with the Multidisciplinary Team for the activities related to referral between the aforementioned levels to ensure proper follow up on Cholera response program;
 Conduct community based visits to beneficiaries to execute relevant interventions related to the Cholera response;
 Ensure proper follow-up with CTC/CTU focal points for the proper implementation of the BCA program according to the outlined MoUs;
 Conduct home visits to the beneficiaries of the Cholera Response program align with the RCCE strategy to follow-up on their health status and needs;
 Ensure that Community Health Volunteers have the necessary information on the referral system and provided services and have the proper understanding of the activities to be implemented in the framework of the project;
 Report immediately any difficulty or delay faced in the implementation of activities to the direct line manager;
 Cooperate with the health team especially with diverse members of CTC/CTU health team, including ERM Officers, Team Manager and Deputy Health Project Manager on the implementation and challenges faced in the CTC/CTU which coincide with the Cholera response program;
 Liaise with the Information Management Officer and line manager to make sure data registration is accurate on hard and soft copies (relevant databases and health information system);
 Monitor Community Health Outreach activities and provide feedback to Community Health Volunteers to improve their performance.
2. TEAM MANAGEMENT & CAPACITY BUILDING
 Supervise Community Health Volunteers and ensure the timely implementation of their activities;
 Coordinate the work of all Community Health Volunteers including but not limited to: work plans, progress toward targets, and frequency of submitting collected data;
 Support Community Health Volunteers in improving their performance;
 Conduct routine field visits to monitor the activities of the Community Health Volunteers;
 Continuously collect feedback from Community Health Volunteers and other related staff;
 Be responsible for the preparation and provision of trainings to Community Health Volunteers on thematic of public health importance, with special emphasis on Cholera disease impact, for the community and relevant aspects for the collaborative work between the community with the Community Health Volunteers;
 Support training modules for building the capacity of the Community Health Volunteers and other concerned staff according to the area of expertise/topic, with special emphasis on Cholera;
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3. LOGISTIC & ADMINISTRATION
 Define the needs in materials and tools required to conduct trainings, health campaigns and outreach activities;
 Organize and coordinate training sessions: venue, attendees, and support materials;
 Comply with all logistics’ and administrative rules, procedures and processes and ensure the timely supply of all logistics’ needs for the successful implementation of the program.
4. REPORTING & DATA COLLECTION
 Collect and report generated data related to the Cholera Response community outreach activities;
 Collect and report information on identified cases from Community Health Volunteers;
 Identify the number of assessed individuals by the Community Health Volunteers progress towards assigned target;
 Document and report training sessions and feedback from participants;
 Be responsible for compiling and reporting to the direct manager the data on a weekly, monthly, quarterly and annual basis and/or upon request;
 Report on project’s targets and progress.
The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
3- PRIORITIES OF THE DEPARTMENT
 Ensure the Community Health Volunteers agreements are signed, respected and collect feedback from the community;
 In coordination with the Team Manager, be in charge of development and provision of training curriculum all year round for Community Health Volunteers and other key staff for the community health interventions;
 Provide consolidated and quality reports on weekly, monthly and compile monthly and annual basis or any ad hoc requested data;
 Provide continuous feedback to the Community Health Volunteers to improve their outreach activities as well as to line manager on challenges, lessons learnt for continuous improvement on better health care at community level. QUALIFICATIONS MANDATORY REQUIREMENTS  Language skills: Fluent in English and Arabic  Education degree: Bachelor University degree preferably with health background such as nursing, medical lab, pharmacist or any related field of study.  Work experience: experience working in NGOs and community health with less than 3 years.  Knowledge and skills:  Good knowledge of Lebanon governorates geography, willing to travel a lot locally;
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 Excellent experience in conducting trainings and monitoring teams;  Excellent communication (especially in public) and diplomacy skills to manage relationship in potentially tense situations;  Literacy in reporting, experience in conducting surveys.  Computer skills: Excellent knowledge of the MS office software including Word, Excel, Outlook  Other: Valid driving license (2-year minimum) ASSETS  Interests:  Work in relief, interest for social issues.  Transversals skills:  Strong motivation to help people in need  Conflict resolution and diplomacy experience  Ability to adapt or change priorities according to the changing situation within a mission or the organization itself  Understanding of the political situation in the area  Ability to analyze and suggest improvements of the activities  Well organized and hard worker  Able to manage stress and pressure  Understanding of the context of the area  Reliability  Neutrality