Field Coordinator - Tripoli

MAIN RESPONSIBILITIES:

The field coordinator is responsible for the overall management of MdM programs in the North Governorate of Lebanon and ensure deployment of MdM frameworks, policies and procedures through the close collaboration between the programs and support services departments and good team spirit.

S/he will ensure smooth implementation of the projects in North Governorate, according to projects proposal including budget monitoring of activities, coordination with other NGOs and government bodies.

S/he will ensure the team security and safety and compliance with security regulations for the staff under her/his own responsibility.

S/he will assess continuously the humanitarian and security situation in the field and timely inform the General Coordinator.

WORKING RELATIONSHIPS:

Hierarchical link: General coordinator

Team under his/her direct supervision: CMHC Supervisor, Outreach Officer, Health and monitoring Officers (2), Services Support Officer, Field MEAL Officer

Close collaboration: country coordination team based in Beirut, especially the Deputy General Coordinator in charge of Programs and the Services Support Coordinator.

MISSIONS:

Base Management

• Ensure adequate information flow within the different departments (program, admin / fin, logistic)
• Oversee and coordinate the general functioning of the base, and all departments
• Create/maintain a “team spirit” within the different departments and amongst the staff

Program implementation and management

• Responsible for the timely and quality completion of the project activities/tasks as per workplan
• Assess continuously the needs & adjust the programmes to the needs in collaboration with the Coordination team including the Deputy General Coordinator in charge of Programs
• Ensure data collection and reporting are done as per deadline
• Facilitate learning activities in collaboration with the MEAL Coordinator and other technical Coordinators
• Contribute to the definition / revision of MdM Lebanon strategy by providing inputs for North governorate, draw up scenarios and proposals, and support the budget creation/revision for future/new activities in collaboration with the coordination team and relevant departments.
• Support the identification of program risks and mitigation measures;
• Contribute to define the project needs and response including the Emergency Response Mechanism within the North
• Participate in defining effective and culturally appropriate approaches and interventions on the community level in collaboration with the technical coordinators.
• Ensure that health analysis and proposition of intervention are relevant to the MdM’s overall strategy in collaboration with the technical coordinators.
• Contribute to proposal writing in collaboration with other contributors
• Conducts regular field visits to assess program quality and progress toward objectives, facilitates collective problem solving with staff and other stakeholders to address challenges and propose recommendations for improvement.

Logistics/Finance/Administration

• Ensure familiarity with donor compliance issues, ensuring all projects implementation in compliance with MdM procedures and donors’ guidelines
• Ensure appropriate administrative, financial and logistical MdM systems/procedures are in place (with the support of Support Services Coordination team), maintained and adhered to so that all support functions are carried out effectively and efficiently
• Ensure regular communications are maintained between the different departments and act as a mediator when necessary.
• Responsible for accurate budget control and overall responsibility for financial management at the project site in line with project proposals
• Ensure, in coordination with the Support Services Coordinator and Finance Manager that financial needs are well planned according to the activities workplan
• Ensure proper implementation, training and information about complaint and feedback mechanism.

Human Resource Management

• Manage his/her member according the MdM procedure and tools   (information, setting objectives, monitoring activities, managing leave,  recruitment, discipline, security, training, skills management) In charge of recruitment of staff under his/her direct management. Contribute to other recruitments at the field base level when relevant.
• Responsible for the disciplinary and grievance procedures of the team under his/her line management
• Maintain good inter-team communications, engender good team dynamics, and take suitable action when problems occur.
• Support team members professionally and monitor and support stress management, including regular documented team meetings for planning and reporting purposes.
• Carry out performance review as per MdM standard requirements and procedures.
• Ensure all new team members are adequately briefed on arrival in the field and departing team members are debriefed, including awareness on PSEA.
• Responsible for capacity building and training of personnel in collaboration with all technical coordinators

Representation

• Carry out representation with other NGOs including the LHIF North, UN agencies, local and national government bodies, traditional authorities, donors and other relevant parties at field level.
• Participate on a regular basis in all relevant meetings and be collaborative and build a strong relationship with all partners working in the area.
• When relevant and with the General Coordinator’s approval, represent MdM to donors, authorities, NGOs and other parties as necessary.

Safety and Security Management

• Ensure team security and safety in collaboration with the coordination team.
• Proactively monitor the political and security situation in the project areas and update the General Coordinator accordingly.
• Ensure that appropriate security guidelines are developed, communicated, adhered to, and regularly reviewed with the General Coordinator accordingly.
• Ensure timely and accurate security / incident reports are sent to the General Coordinator.
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• Meetings, coordination and reporting
• Implement on monthly basis a field coordination meeting
• Participate in general coordination meetings, every 2 weeks
• Elaborate coordination report with the coordination team.
• Ensure regular contact with General Coordinator.
• Participate to proposals & reports to donors.

The list of missions is not exhaustive and may be changed to reflect developments and specific needs.

SKILLS REQUIRED:

Education & Experience

• University degree in social or political sciences, social communication, health promotion or related studies
• Desirable degree in Project Management or HR Management
• Experience with a NGO working, preferably within the health sector for at least 5 years
• Previous experience of project planning and budget holding; proposal and report writing. 
• Knowledge and understanding of project management tools (Logical Framework analysis, project cycle management, objectives and indicators etc.).
• Experience in security management at the field site level.

Soft skills

• Strong leadership skills and a supportive management style (experience managing national and expatriate staff)

• Diplomacy, negotiation and networking skills
• Ability to work under a minimum of supervision
• Reactivity, anticipation, adaptability, capacity to take initiatives
• Strong problem solving and organisational skills in day to day and crisis situations
• Ability to classify and manage priorities

Hard skills

• IT

• Windows office package (Word, Excel, Outlook…)

• Languages       

• English: fluent (oral and written)
• Arabic is an asset