Barista/Waiter Trainer

The training lies under the socio-economic reintegration of vulnerable youths where MARCH is looking to engage a trainer to conduct training sessions on the making of different coffee drinks, recipes and smoothies, cleaning practices and hygiene standards, and all related customer services requirements for a vulnerable youth group in Tripoli

 Responsibilities:

The trainer is expected to deliver the following:

• Having the qualifications and the abilities to provide the trainees with basic waiter concept and technics about the following subjects: Sanitation, hygiene, communication with clients, different coffee drinks recipes and smoothies, table etiquette, carrying food and beverages and some measures related to food temperature.
• Develop communication and social skills for hospitality;
• Deliver effective guest service;
• Serve food and beverages;
• Waste management;
• Additional minor training on handling the cash register, bills, payments, complaints, and clients’ expectations;
• Consistently keep a record of attendance and participation of trainees and track their performances;
• Provide weekly evaluation to measure progress.

Qualifications: 

• Experience in working with the local environment, Minimum of 2-5 years’ experience as a restaurant manager or a captain waiter;
• Demonstrate understanding of working with vulnerable trainees, ability to respect the participants’ culture and beliefs and the ability to treat them all equally; 
•  Personal capabilities: Team work, flexibility, integrity, conflict resolution capabilities, strong interpersonal skill, ability to handle pressure well and work in cross-cultural setting.

• Arabic: Native 

• English: Basic

Proposal Process: 

- Updated resume highlighting your relevant experience and qualifications.

Note: Only shortlisted candidates will be contacted for an interview.

We look forward to receiving your proposals and reviewing your creative work. Thank you for your interest in contributing to our important project.