Tawlet & Catering Manager

Souk El Tayeb is looking for Tawlet & Catering Manager. SET is a social enterprise working on projects to preserve culinary traditions, and rural heritage and promote community development through People empowerment, respect, ownership, and passion for excellence.

Location: Mar Mikhael, Beirut

Responsibilities

• Manage Tawlet daily operations – staff & operations
• Administer clients’ relations – requests, inquiries, complaints resolution…
• Supervise kitchen operations – food quantity, quality, hygiene…
• Monitor staff schedules and ensure they fulfill tasks according to set standards
• Administer staff – number, appearance, personal hygiene, cleaning…
• Maintain premises up to set standards – aesthetics, cleanliness…
• Manage orders and inventory
• Ensure operations profitability – increase revenues and control costs
• Manage cash & finances – cash closing, bills payment, reconciliation…
• Report regularly
• Manage current catering projects in collaboration with the Operations manager
• Lead the catering team, internally and outsourced
• Develop and grow the catering function, locally and internationally
• Review Catering menus and develop new ones, in line with SET mission
• Promote Souk el Tayeb’s Catering function
• Manage Customer Relations and grow its base, locally and internationally
• Develop the Catering function policies & procedures
• Develop and update the events’ calendar and report regularly.

Qualifications

• University Degree in Hospitality or Business Management
• 5 to 8 years; Hospitality management and catering experience
• Extremely disciplined & organized
• Proficiency using POS (Omega…)
• Excellent interpersonal & communication skills
• Customer and service oriented
• Problem solving skills / solution generation
• Proficiency using Microsoft Suite (Excel, Word…)
• Fluent in Arabic and English, French is a plus