Children Healthcare Package Project Officer

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

the position is to provide the community in Baalbeck and the surroundings with information and follow-ups for the children health care package project in the area

Monitor the health and insurance product performance

• Continuously provide insights into ways which efficiencies needed within the business process can be made
• Regularly engage with Commercial Insurance and Medics at the Center
• Monitor the product performance as per defined project KPI
• Ensure good quality education and monitoring is taking place with the beneficiaries
• Develop training material for staff/ community/beneficiaries training;
• Develop and guide the project team on project tools and activities;
• Train for monitoring the product knowledge and performance among beneficiaries;
• Provide health education to the community with beneficiaries’ participation
• Follow up on health referrals to Primary Health Centers (PHC)
• Support in claims submission and follow up with the insurance provider whenever an injury occurs.
• Lead the info sessions’ days with Medics at the Center together with the community and the project’s team
• Lead a team of casual workers to support in the above mentioned activities.
• Work with partners to further mobilize the communities and deliver the messaging needed

Project reports

• Data analysis of enrolment and claims and prepare monthly report 
• Report on social performance improvements through insurance benefits
• Support communication team, prepare beneficiaries stories for feeding into VFI webpages
• Work regularly with the MEAL unit for project progress reporting and requirements

Evaluation

• Conduct the evaluation of the product and be pro-active in any improvement related to the product development and enhancement
• Achieve set targets

Perform other duties as required

• Attend and participate in WVL’s spiritual nurture and other organizational events
• Responsible of own security and actively contribute to a positive security culture
• Report CP incidents as per the safeguarding policy guidelines.
• Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager
• Perform other duties as assigned by Line Manager

Minimum requirements:

• As least 2-3 years of experience in a related field
• Good written English, with good command with spoken Arabic and English
• Strong administrative skills including attention to details
• Excellent organizational and time management skills.
• MS Office ( Word, Excel, Power Point )
• Lebanese Driving license